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Business Development Manager

Role overview

Qualifications

  • Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent experience
  • Demonstrated success in business development, sales, or account management, ideally within the insurance or IT sectors
  • Strong, established industry relationships, particularly within the insurance community
  • Exceptional communication, negotiation, and presentation skills

Responsibilities

  • Proactively identify, pursue, and secure new business opportunities within the independent insurance agency market
  • Build lasting relationships by deeply understanding clients' needs, challenges, and goals
  • Create and execute strategic business plans to achieve sales objectives and grow SMART’s client portfolio
  • Represent SMART IT Services at industry events, conferences, and networking opportunities to strengthen our brand’s visibility and credibility

Key facts

Other skills

  • Sales
  • Strategic Planning
  • Relationship Building
  • Collaboration
  • Communication
  • Negotiation
  • Presentations
  • Self-Motivation
  • Success Driven

About the company

SMART Services logo

SMART Services

IT Services & IT Consulting

You’re trying to serve policyholders, support producers, and keep operations moving. You shouldn’t also have to be the IT department. When technology feels unpredictable—downtime, cyber threats, and inefficient workflows—it slows service, frustrates staff, and adds stress across the insurance organization. SMART Services is an IASP (Insurance Automation Service Provider) serving the insurance industry since 1991—independent agencies, MGAs, and regional & boutique insurance carriers. We bring a clear plan (SMART Steps 2 Success) and a complete foundation through our 4 pillars: SMARTcloud – cloud-managed services for stable, supported operations Security+ – cybersecurity built for the insurance world Automation Audit – streamline workflows and eliminate busywork Agent AI Foundation – practical AI adoption with guidance + guardrails Ready to make technology feel manageable again? Start a conversation.

Company details

IndustryIT Services & IT Consulting
Company size11 - 50

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Job description

Company Description

SMART IT Services, Inc. has been an industry-leading provider of specialized IT solutions for independent insurance agencies since 1991. Our flagship product, myAGENCYcloud, paired with our proactive IT support, AI consulting, and cybersecurity solutions, allows clients to streamline operations, enhance security, and significantly boost productivity. At SMART, our culture centers around innovation, proactive customer service, and creating lasting relationships built on trust, efficiency, and continuous improvement.

Role Overview

We’re looking for a passionate, results-driven Business Development Manager to lead our growth in the independent insurance agency market. This is a remote (work-from-home) opportunity ideal for a candidate based in the Eastern Time Zone, preferably within Central Florida, North Carolina, or Michigan.

You will identify and cultivate new business opportunities, build meaningful relationships, and develop impactful strategies to expand our presence and drive revenue growth. If you have an extensive network in the insurance industry, love connecting with people, and enjoy working independently with the support of a collaborative team, this could be the perfect role for you.

Key Responsibilities

  • Market Expansion: Proactively identify, pursue, and secure new business opportunities within the independent insurance agency market.

  • Client Engagement: Build lasting relationships by deeply understanding clients' needs, challenges, and goals.

  • Strategic Planning: Create and execute strategic business plans to achieve sales objectives and grow SMART’s client portfolio.

  • Collaboration: Work closely with internal teams to customize solutions that align with client requirements, ensuring excellence and satisfaction.

  • Brand Promotion: Represent SMART IT Services at industry events, conferences, and networking opportunities to strengthen our brand’s visibility and credibility.

Qualifications

  • Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent experience.

  • Demonstrated success in business development, sales, or account management, ideally within the insurance or IT sectors.

  • Strong, established industry relationships, particularly within the insurance community.

  • Experience or general understanding of IT solutions relevant to independent insurance agencies is preferred but not required.

  • Familiarity with tools like HubSpot, LinkedIn, and Facebook is a plus.

  • Exceptional communication, negotiation, and presentation skills.

  • Self-motivated, independent, results-driven, and eager to contribute to a team-oriented culture.

Why Join SMART IT Services?

Joining SMART IT Services means becoming part of a forward-thinking, supportive, and innovative team. We invest in your professional growth, provide competitive compensation and benefits, and encourage work-life balance in our remote-friendly environment. Your contributions here truly matter—you'll directly influence our continued success and industry leadership

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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