blueAPACHE is an Australian managed IT services provider delivering solutions across managed services, networks, cloud, voice, software, and consulting. Working across the Information Technology and Services sector, the team supports clients with reliable, practical technology services while helping them strengthen their security posture in an increasingly complex threat landscape.
This role is a strong fit for someone who enjoys fast-moving security operations work and wants to build experience in a managed services environment. As a Security Analyst/SOC Analyst - L1, you will play an important part in identifying potential threats early, supporting timely incident response, and helping maintain consistent operational standards across client environments.
Responsibilities
- Monitor security alerts and triage incidents across SIEM and endpoint tools.
- Investigate suspicious activity and escalate confirmed threats to senior analysts.
- Document incidents, findings, and response actions in ticketing systems.
- Perform initial log analysis to identify indicators of compromise and attack patterns.
- Support continuous improvement of detection rules, playbooks, and SOC processes.
Requirements
Required Qualifications
- 1-2 years of experience in a SOC, cybersecurity, or IT support role, with hands-on exposure to log analysis and alert investigation.
- Hands-on experience with SIEM platforms such as Rapid7 InsightIDR, Splunk, or QRadar, along with familiarity with endpoint security or endpoint detection tools.
- Experience using ticketing systems to document incidents, findings, and response actions.
- Solid understanding of Windows and Linux operating systems, basic threat detection concepts, and common security threats.
- Familiarity with common incident response workflows and experience communicating incident findings and escalations clearly to internal stakeholders.
- Experience handling multiple client environments within an MSP.
- Availability to work a 24x7 shift roster, including off-hours and public holidays.
Preferred Qualifications
- Understanding of networking concepts.
- CompTIA Security+, Certified SOC Analyst (CSA), or an equivalent certification.
- Availability for on-call work.
Benefits
blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.
- blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
- Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid/work from home model.
- Regular social events and an awesome culture – work with a team of experts in their field.
- Ongoing training and development including paid certifications.
- Quality hardware and laptop provided.
- Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!
