Key Facts

Remote From:

Massachusetts (USA)

Category: Technical Support Specialist

Full time

English

Hard Skills

Technical Training Learning Development System Administration

Other Skills

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Program Management
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Coaching
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Communication
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Social Skills

Roles & Responsibilities

Experience in designing and developing training programs
Strong communication skills
Ability to translate complex concepts into accessible content
Comfort with both live teaching and eLearning tools

Requirements:

Design and develop technical training programs
Deliver training to external customers and internal staff
Serve as a liaison between product teams and learners
Coach technical experts on effective knowledge sharing

DeepHealth

About DeepHealth

DeepHealth is RadNet's AI-powered health informatics subsidiary, created to empower breakthroughs in care delivery. The heart of its portfolio of solutions, the DeepHealth OS, is a cloud-native operating system that orchestrates all data to drive value across the enterprise. DeepHealth aims to elevate the role of the radiologist, beyond radiology and across the entire care pathway. It empowers all users across the care continuum with personalized workflows to make work easier and more meaningful. DeepHealth leverages advanced AI technologies in breast, lung, prostate, and brain health, as well as operational efficiencies to create end-to-end efficiency across the enterprise.

Company type: SME

Founded: 2018

Company size: 201 - 500

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Job description

Job Summary

The Technical Training Specialist is responsible for designing, developing, and delivering high-quality technical training programs for both external customers and internal technical staff. This role serves as the central connective tissue between product teams, subject matter experts, and the learner community — translating complex software functionality into engaging, accessible training experiences. The ideal candidate is equally comfortable leading a live system administration workshop, authoring a self-paced eLearning course, and coaching a seasoned engineer on how to share their expertise effectively.

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