Norwegian Speaking Gaming Experience Specialist -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Norwegian Speaking Gaming Experience Specialist. Join our dynamic team where you will play a crucial role in enhancing the gaming experience for our Norwegian-speaking players. Your passion for gaming coupled with exceptional customer service skills will help us create a welcoming and entertaining environment for our players.

Responsibilities

• Provide outstanding customer support to Norwegian-speaking gamers, addressing inquiries and resolving issues promptly and effectively.
• Engage with players through various channels, including live chat, email, and phone, ensuring a high standard of service delivery.
• Document player interactions within our CRM system, gathering feedback to identify areas for improvement.
• Monitor gaming trends and player feedback to relay valuable insights to the development team for enhancing gaming experiences.
• Collaborate closely with internal teams to communicate player needs and advocate for features that enhance player satisfaction.
• Stay current with industry trends and gaming news to foster informed discussions with customers.
• Contribute to a positive team environment by sharing ideas and participating in team discussions.

Requirements

• Fluency in Norwegian and English is essential, with strong written and verbal communication skills.
• Prior experience in customer service, ideally in the gaming sector.
• Genuine enthusiasm for gaming, along with a good grasp of player preferences and industry trends.
• Excellent problem-solving skills with the ability to think on your feet.
• Familiarity with CRM software and customer support platforms.
• Detail-oriented and organized, capable of managing multiple tasks efficiently.
• Enthusiastic, proactive approach to delivering exceptional customer experiences.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...