Swedish Speaking Corporate Customer Advisor -Remote in Greece

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Swedish Speaking Corporate Customer Advisor. This position is ideal for individuals who excel in providing outstanding customer service and are looking to contribute to a corporate team that prioritizes client satisfaction and engagement.

Responsibilities

• Deliver top-tier support to Swedish-speaking corporate clients via multiple communication channels including phone, email, and live chat.
• Respond to customer inquiries regarding corporate accounts, product information, and service-related concerns.
• Build and maintain strong relationships with clients by addressing their needs with professionalism and efficiency.
• Inform corporate customers about the company’s products and services to maximize their experience and satisfaction.
• Record all customer interactions and manage inquiries using the CRM system for accurate tracking and performance reporting.
• Work collaboratively with sales and technical support teams to address and resolve customer issues effectively.
• Collect and analyze client feedback to identify opportunities for service enhancement.

Requirements

• Fluency in Swedish and English, both written and spoken.
• Experience in customer service, preferably in a corporate or B2B setting.
• Understanding of corporate customer needs with a professional approach to service.
• Strong communication and interpersonal skills with a commitment to customer satisfaction.
• Familiarity with customer service applications, alongside proficiency in Microsoft Office Suite.
• Ability to analyze situations and provide effective solutions in a fast-paced environment.
• Flexibility to work varying hours, including evenings and weekends if necessary.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...