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French Client Service Consultant - Athens

Role overview

Qualifications

  • Native/near-native level of French
  • At least B2 level in English
  • Ability to multitask, prioritize and manage time effectively
  • Strong phone contact handling skills

Responsibilities

  • Answer customer queries via phone, email or chat, building customer trust through empathetic personalized conversations
  • Strive for first call resolution and take true ownership of customer needs and issues, engaging with clients in a friendly and professional manner
  • Actively listen to their concerns, offering support and solutions to customers in accordance with the company’s customer service policies.

Key facts

Hard skills

Other skills

  • Customer Service
  • Active Listening
  • Problem Solving
  • Smartphone Operation
  • Multitasking
  • Time Management

About the company

Speakit logo

Speakit

Staffing & Recruiting

Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.

Company details

Company typeStartup
IndustryStaffing & Recruiting
Company size11 - 50

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Job description

Do you speak French fluently? Are you looking for your next exciting experience?

On behalf of our multinational client, we are searching for enthusiastic and communicative people to work as French Customer Consultants!

Explore new places, meet new people and expand your soft skills all together at the sunny, welcoming Greece, while working remotely all over the country!

Ready for an adventure? Apply now!

Responsibilities:

  • Answer customer queries via phone, email or chat, building customer trust through empathetic personalized conversations
  • Strive for first call resolution and taking true ownership of customer needs and issues, engaging with clients in a friendly and professional manner
  • Actively listening to their concerns, offering support and solutions to customers in accordance with the company’s customer service policies.

Requirements

  • Native/near-native level of French
  • At least B2 level in English
  • Ability to multitask, prioritize and manage time effectively
  • Strong phone contact handling skills & active listening
  • Problem-solver, Active listener

Benefits

  • Competitive salary (gross salary 1045€ - 1100€)
  • 14 salaries per year
  • Monthly bonuses
  • Relocation covered
  • Medical insurance
  • First-class ongoing training and development
  • Career development opportunities
  • Work from Home policy
  • You will join a multinational market leading call center company

RELOCATION PACKAGE

  • Flight ticket to city
  • 2 weeks of free accommodation
  • Paid real estate agency in order to find you an apartment
  • Taxi fare from the airport to your hotel


Only CVS in English will be reviewed

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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