Alchemy partners with Higher Education, State & Local Government, and Healthcare institutions to maximize their investment in Workday technology, delivering a proven approach with a deeply experienced team to unlock the full potential of these transformative solutions.
At Alchemy, we believe that success begins with people, and we’ve made it our mission to hire individuals with great potential and to provide them with the tools and resources needed to build rewarding Workday consulting careers.
Read more about Alchemy’s values here: https://alchemy.us/about-us
Your Role
The Production Services Senior Financials Consultant role is critical in ensuring that Alchemy provides high-quality, efficient service to Production Services customers for Workday Financials requests and needs. They will be responsible for triaging all new Workday Financials Production Services requests (cases), and either serving as the Lead Financials Consultant on the case, or helping to identify another consultant to assist, depending on their current bandwidth and the exact skillset required for the request. The Senior Financials Consultant works in partnership with customers to troubleshoot issues, develop and execute solutions, update configuration, and facilitate customer understanding of underlying issues. The Senior Financials Consultant should be a self-starter experienced across multiple Workday Financials workstreams.
Your Responsibilities
- Serve as a key member of the Alchemy’s Production Services team, triaging customer cases/requests, evaluating and understanding customers’ business requirements, troubleshooting issues, and updating or optimizing configuration in the area of Workday Financials on a daily basis.
- Gather requirements or assess customer Workday Financials configuration issues, design and configure solutions, perform functionality demonstrations in the tenant, assist with testing of Workday Financials integration solutions, and ensure effective knowledge transfer is provided to the customer.
- Provide advanced support and guidance for in the functional areas of Financial Accounting, Budgets, Banking, Asset Management, and Procurement.
- Be able to multitask and reprioritize workload based on the priorities of new requests and the evolving priorities of existing cases
- Assess, arrange, and organize workload to reach your billable utilization target most weeks.
- Collaborate effectively and synergistically with other Alchemy workstream leads and consultants.
- Work directly with the Production Services Senior Manager to keep them apprised of overall case statuses in the Workday Financials area, highlighting and customer concerns or potential risks.
- Identify the scope and the level of effort involved in case requests.
- Participate in internal initiatives and process improvement.
- Maintain Workday certifications and qualifications.
- Collaborate effectively and synergistically on team-based cases (when multiple consultants are involved) and Phase X projects.
- Ensure customers understand and takes advantage of Alchemy and Workday best practices.
- Help ensure customers remain referenceable.
- Take advantage of training opportunities to expand your skillset.
- Strive to innovate and suggest new approaches and tools to deploy Workday efficiently and effectively.
About You (Required Skills)
- Active Workday Financials partner certifications (Workday Financials Record to Report Certification)
- Bachelor’s degree in Finance, Accounting, Information Technology, or related field.
- Minimum 5 years of hands-on experience with Workday Financials, including production support and implementation experience.
- Strong understanding of financial processes, accounting principles, and compliance requirements.
- Proven experience in troubleshooting, issue resolution, and system optimization within a Workday production environment.
- Excellent analytical, problem-solving, and communication skills.
- Demonstrated proficiency in delivering exceptional customer service.
- Ability to manage multiple priorities, caseload, and work effectively under pressure.
- Experience with integrations, reporting, and data management in Workday Financials.
- Build Strong Client Partnerships: No travel required, with the opportunity to develop deep, meaningful relationships with customers, understanding their business needs and providing impactful solutions.
- Engage in High-Impact Projects: While the role may initially focus on Phase I projects, there is significant opportunity to contribute to Phase X follow-on initiatives, providing exposure to larger, high-visibility projects and career growth.
- Demonstrated ability to collaborate across teams and with customers.
- This role blends deep customer relationship management with limited travel, as it primarily supports Production Services clients. Travel may be required on occasion based on customer needs or on-site requests
Bonus if you have...
- Higher Ed (college/university) experience
Candidates/Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
For you (What we offer)
- Market competitive compensation packages and annual merit program
- A remote work environment
- One-time home office reimbursement for new hires
- Expense allowance per pay period (towards technology, office, and/or wellness)
- Investment in your ongoing Workday training
- Medical, dental, and vision benefits that begin on day one
- HSA, FSA, STD, LTD, and life benefits
- Unlimited paid time off. We want you to take care of yourself and those who matter most to you
- 401(k) with employer annual contribution
- Diversity, Equity, Inclusion, and Belonging (DEIB) council
- Quarterly awards and recognition
- Award-winning culture! Alchemy is a Great Place to Work-certified company
