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Field Support Desktop Engineer

Role overview

Qualifications

  • Minimum of a two-year college degree or equivalent field experience
  • Industry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc.
  • Strong analytical and organizational skills
  • Strong communication and interpersonal skills

Responsibilities

  • Possess inherent troubleshooting skills
  • Desire to do what it takes to solve technical challenges
  • Practical, hands-on technical experience is a must
  • Ability to remain composed and confident under stressful conditions

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Microsoft Software
  • Creative Problem Solving
  • Analytical Skills
  • Organizational Skills
  • Communication
  • Social Skills
  • Resourcefulness

About the company

Phantom Staffing logo

Phantom Staffing

Staffing & Recruiting

Phantom Staffing is a Premier executive recruitment firm specializing in Permanent and Temporary staffing within the following verticals: Accounting & Finance: (Bank Operations) AP, AR, Accountants, Staff Accountants, Sr. Accountants, Controllers, Accounting Managers and Tax professionals. Engineering: SW, HW, ME and EE Information Technology : All Application and Infrastructure needs. Help Desk, Desktop, Developers, System Administrators, UI/UX Design, Mobile Developers, Project Managers, Program Managers and Architects are a few off the skill sets we cover most often. HR/Recruiting : Sourcer's, Recruiters and HR Professionals Our recruiters are highly-specialized consultants who only recruit within specific job disciplines. Every recruiter for the above industries are specialized within a specific industry. They are proactively building long-term relationships with candidate. This allows a rich pipeline of prospective candidates for each of our clients. The bottom line is that we understand your business, your challenges – and most importantly what it takes to source and successfully hire top talent. When you’re looking to hire top talent to make an immediate impact, look to Phantom Staffing as a partner and reliable resource.

Company details

Company typeSmall startup
IndustryStaffing & Recruiting
Company size1 - 10

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Job description



Qualifications


  • Minimum of a two-year college degree or equivalent field experience
  • Industry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc.
  • Strong analytical and organizational skills
  • Strong communication and interpersonal skills
  • Possess inherent troubleshooting skills
  • Desire to do what it takes to solve technical challenges
  • Practical, hands on technical experience is a must
  • Advanced understanding of Microsoft products, virtualization solutions (VMware ideally), Citrix solutions, Symantec backup and protection solutions, third party utilities, local and wide-area networks, hardware, and desktop operating systems (Windows XP, Vista, 7 and 8/8.1)
  • Products and Services:
    • Network Operating Systems (Windows 2008/2012)
    • Microsoft Exchange Server 2007, 2010 and 2013
    • Microsoft SQL Server
    • VMware vSphere 5.5 and related technologies
    • Anti-virus, Anti-spam and Anti-spyware
    • Backup Exec / Systems Recovery Server
    • Thin client technologies (Citrix and RDS) Firewalls, Routers and Managed Switches (Cisco a plus)
    • LAN / WAN / Wireless networking hardware and software technologies
    • Systems Management Software (HP PSP, Dell OpenManage)
  • Job may have significant, regional travel, which typically does not require overnight stays
  • Ability to learn new technologies quickly, often from reading manuals, web searches and extrapolating from prior experiences
  • Creative and resourceful in developing solutions for client needs
  • Ability to remain composed and confident under stressful conditions
  • Need to work independently in front of clients a majority of the time

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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