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Salesforce Admin Bilingue (Remoto)

Role overview

Qualifications

  • Inglés Avanzado Indispensable
  • 5 years or more of experience administering Salesforce CRM
  • In-depth administrative knowledge of CRM and CLM applications
  • Experience in software development

Responsibilities

  • Day-to-day production support for Enterprise Systems such as Salesforce
  • Gather and document formal business requirements from various stakeholders
  • Meeting SLAs on production support tickets
  • Collaborate and work with the Global Enterprise Systems team

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Problem Solving
  • Communication
  • Collaboration

About the company

The Brick Soluciones logo

The Brick Soluciones

  • Staffing & Recruiting
  • TPE
  • 11–50
Consultores en IT especializados en desarrollo, soporte y mantenimiento de software para PYMES. Proveedor de equipos para telecomunicaciones capa 3 al ser representantes en México de AsGa Soluciones en Telecomunicaciones, el fabricante brasileño número uno en equipos de telecomunicaciones para carriers (convertidores de medios, multiplexores, switches para fibra óptica, etc).

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Job description

Buscamos Salesforce Admin/Engineer Bilingue (100% Remoto)

Ofrecemos

Sueldo: $60,000 pesos mensuales negociables

Posición 100% Remota
Prestaciones de Ley

Esquema de pago Mixto

Requisitos

· Inglés Avanzado Indispensable.  Las entrevistas se realizarán en inglés

· 5 years or more of experience administering Salesforce CRM.

· In-depth administrative knowledge of CRM and CLM applications.

Actividades a Realizar

· Day-to-day production support for Enterprise Systems such as Salesforce.

· Day-to-day production support for Enterprise Systems such as Salesforce.

· Gather and document formal business requirements from various stakeholders.

· Meeting SLAs on production support tickets.

· Collaborate and work with the Global Enterprise Systems team.

· Work closely with the Sales and Renewals team to identify, recommend, develop, implement, and support CPQ solutions for all aspects of the organization.

· Create and maintain thorough, up-to-date, functional, and technical systems documentation.

· Provide strong analytical, problem-solving, technical, and project management skills to effectively collect requirements, identify alternatives, and design and deploy quality solutions.

· Work with the development team to ensure the design and development of technology solutions fulfills all business requirements, achieves desired customer experience objectives and goals.

· Analyze current processes to identify opportunities for improvement.

-Candidate must have experience in software development

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