Role overview

Qualifications

4–7 years of experience as a technical writer or similar documentation-focused role
Strong experience writing documentation for software platforms and APIs
Able to translate technical concepts into clear, concise content
Fluent English is a must (written and spoken)

Responsibilities

Create clear, structured documentation for internal teams and external clients
Document REST APIs, data models, and integration guides
Maintain product documentation, how-to guides, release notes, and FAQs
Collaborate closely with engineers, product managers, and support teams

Key facts

Remote from: United Arab Emirates
Full time
Senior (5-10 years)
Technical Writer
English

Hard skills

Technical Writing Software Documentation Information Architecture Data Modeling Documentation Generation Atlassian Confluence Notion (Software) Payment Schedule ISO 20022 Swift (Programming Language) Software As A Service (SaaS)

Other skills

Collaboration

About the company

Caliberly

Staffing & Recruiting

In the process of synergizing the talents and being a part of all levels of the recruitment ecosystem from being a recruiter to supplying the top caliber to the top brands in the MENA region hiring for the multiple levels from three continents have made us caliber (Talent) centric and a bridge between the job seekers & employers by upholding the core values of the industry. In adherence to our ethics and commitment, our caliber hunters utilize the core segmented market network to source the highly skilled staff for your business needs.

Company details

Company typeStartup

IndustryStaffing & Recruiting

Company size11 - 50

Links

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Job description

Job Title - Technical Writer

Our client is building a modern cross-border payments and financial infrastructure platform (exchange, clearing, messaging, digital currency) for banks and financial institutions. We are looking for a Technical Writer to create clear, structured documentation for both internal teams and external clients.

Profile summary

* 4–7 years of experience as a technical writer or similar documentation-focused role

* Strong experience writing documentation for software platforms, APIs, and complex technical products

* Able to translate technical concepts (back-end services, APIs, messaging, integration flows) into clear, concise content

* Comfortable documenting REST APIs, data models, and integration guides for developers and technical stakeholders

* Experience creating and maintaining product documentation, how-to guides, release notes, and FAQs

* Strong information architecture skills: structuring docs, navigation, versioning, and re-use

* Hands-on with common documentation tools (Markdown, static site generators, Confluence, Notion, or similar)

* Ability to collaborate closely with engineers, product managers, and support teams to gather information and validate accuracy

* Bonus: experience in fintech/payments, cross-border transfers, ISO 20022/SWIFT, or B2B SaaS products

Languages and location

* Fluent English is a must (written and spoken)

* Location: remote (with good overlap to EMEA/Middle East time zones preferred)

This role is ideal for someone who enjoys bringing structure and clarity to complex systems and wants to help make a next-generation financial platform understandable and easy to adopt.

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