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Social Media Manager (SAAS) - 112025- PBSMM

Role overview

Qualifications

  • Bachelor’s degree in Marketing, Communications, Journalism, or related field.
  • 2-5 years of experience managing social media for a brand or agency.
  • Strong understanding of platforms (Instagram, Facebook, TikTok, X/Twitter, LinkedIn, YouTube, Pinterest).
  • Skilled in content creation (copywriting, video editing, basic design).

Responsibilities

  • Develop and execute a comprehensive social media strategy aligned with brand goals.
  • Create, edit, and publish engaging content (posts, videos, reels, stories, etc.).
  • Monitor social channels, respond to comments/messages, and foster community conversations.
  • Track KPIs such as reach, engagement, growth, CTR, and conversions.

Key facts

Hard skills

Other skills

  • Communication
  • Creativity
  • Time Management

About the company

RippedBoxStation logo

RippedBoxStation

  • Outsourcing & BPO
  • Startup
  • 11–50
is a company that deliver great user experience by deeply understanding what people want and love. Then deliver the features, messages, and content that are most helpful, relevant and timely. That’s what makes users happy and loyal. Ripped Box Station strives to deliver the tools and support that helps companies deliver that great experience.

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Job description

Position: Social Media Manager

Number of hours: TBD (Project Based)

Schedule: TBD

Responsibilities:

Social Media Strategy & Planning

  • Develop and execute a comprehensive social media strategy aligned with brand goals.

  • Plan monthly content calendars and campaign schedules.

  • Stay updated on social media trends, platform features, and best practices.

Content Creation & Management

  • Create, edit, and publish engaging content (posts, videos, reels, stories, etc.).

  • Coordinate with designers, photographers, and videographers to produce high-quality assets.

  • Maintain brand voice and visual consistency across platforms.

Community Engagement

  • Monitor social channels, respond to comments/messages, and foster community conversations.

  • Manage social listening to identify opportunities, feedback, and emerging topics.

  • Build relationships with influencers, customers, and brand advocates.

Analytics & Reporting

  • Track KPIs such as reach, engagement, growth, CTR, and conversions.

  • Produce monthly performance reports with insights and recommendations.

  • Optimize content based on performance data.

Collaboration & Campaigns

  • Work with marketing, product, and sales teams on integrated campaigns.

  • Coordinate paid social ads with the digital marketing team.

  • Support event promotions, product launches, and brand initiatives.

Requirements:

  • Bachelor’s degree in Marketing, Communications, Journalism, or related field.

  • 25 years of experience managing social media for a brand or agency.

  • Strong understanding of platforms (Instagram, Facebook, TikTok, X/Twitter, LinkedIn, YouTube, Pinterest).

  • Skilled in content creation (copywriting, video editing, basic design).

  • Familiarity with analytics tools (Meta Business Suite, Google Analytics, Sprout Social, Hootsuite, etc.).

  • Excellent communication, creativity, and time-management skills.

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