Russian Language Advisor - Remote (Portugal)

• 30+ days ago

Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing

Role overview

Qualifications

Native or near native level of Russian
Good level of English
Highschool Degree
Microsoft Office Knowledge

Responsibilities

Assist users with General Inquiries and support issues via phone, email, chat, and social messaging channels
Adapt the brand's voice and tone for interactions on private and public channels
Respond appropriately to customer escalations and document relevant case information
Respond to inbound customer requests

Key facts

Remote from: Portugal
Full time
English, Russian

Hard skills

Linguistics

Other skills

Microsoft Office
Communication
Proactivity
Adaptability

About the company

Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing

Human Resources Services

We are a leader in Global Recruitment, StartUp & ScaleUp Consulting and Outsourced Solutions. We assist companies in finding the right talent, developing a talent pipeline, achieving strategic growth objectives, and outsourcing all non-core services so that clients can focus on their core functions and leave the rest to us. We believe in taking charge of the functions and services we provide our clients to ensure that they can focus on growing their businesses by having a strategic partner which is deeply integrated into their business. We understand our client's strategic objectives and develop the best solutions comprising of integrated human capital, consulting and outsourcing services, perfectly aligned to positively impact the client's culture, talent and bottom line.

Company details

Company typeScaleup

IndustryHuman Resources Services

Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

RESPONSABILITIES:

Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information

REQUIREMENTS:

Native or near native level of Russian
Good level of English (it will be to work in an international company)
Highschool Degree
Microsoft Office Knowledge
Dynamic and Proactive
Good communication skills
Be based already in Portugal and available to start ASAP*
Experience with attending customers will be a plus

About the company

Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing

Human Resources Services

Company details

Company typeScaleup

IndustryHuman Resources Services

Company size11 - 50

Links

Website LinkedIn See all jobs

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