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Telemarketing Specialist (Mandarin Support - REMOTE)

Role overview

Qualifications

  • Bachelors Degree in Business Administration, Finance, Marketing, or a related field
  • 2-3 years of telemarketing or sales experience, preferably in financial services or loan products
  • Excellent verbal and written communication skills in English and Mandarin

Responsibilities

  • Deliver exceptional service and drive sales performance for clients in the Finance industry
  • Negotiate terms, persuade clients, and close deals
  • Build and maintain strong relationships with clients
  • Analyze financial statements and assess creditworthiness

Key facts

  • Remote from: Malaysia
  • Full time
  • Mid-level (2-5 years)
  • 0
  • , English

Other skills

  • Negotiation
  • Communication
  • Relationship Management
  • Problem Solving
  • Self-Motivation
  • Adaptability

About the company

SummitNext logo

SummitNext

Welcome to SummitNext, where we empower visionary leaders with cost-effective global team solutions to get to their next Summit - faster. Access top talent, streamlined operations, and exceptional service standards through your remote teams in India, the Philippines, or Malaysia – tightly integrated with you, locally managed by us, enabled by a spirit of true partnership and powered by our deep experience in this area. We firmly believe that companies of any size can enjoy the benefits of a global operating model. Whether you seek a remote team of one or a hundred, we stand ready to set a new standard with bespoke solutions tailored to your precise requirements and ambitions.

Company details

Company typeScaleup
Company size201 - 500

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Job description

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider based in Selangor, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Telemarketing Specialist, delivering exceptional service and driving sales performance for our clients in the Finance industry.

Position

  • Telemarketing Specialist (Mandarin Support - REMOTE)

Educational Qualifications

  • Bachelors Degree: Business Administration, Finance, Marketing, or a related field.
  • Relevant Certifications: Certifications in finance, sales, or business development can be a plus.

Experience

  • Sales Experience: 2-3 years of telemarketing or sales experience, preferably in financial services or loan products..
  • Industry Experience: Experience in banking, financial services, or a similar sector is often preferred.
  • SME Market Understanding: Knowledge of the challenges and needs specific to SMEs.

Skills

  • Excellent verbal and written communication skills both in English & Mandarin is required to effectively pitch and sell loan products.
  • Strong ability to negotiate terms, persuade clients and close deals.
  • Ability to build and maintain strong relationships with clients.
  • Capability to analyze financial statements and assess creditworthiness.
  • Proficiency in using various sales techniques and methodologies.
  • Ability to handle rejection and stay motivated in a high-paced, target-driven environment.
  • Familiarity with Customer Relationship Management (CRM) software to manage leads and customer data.

Personal Attributes

  • Customer-Oriented: Focused on understanding and meeting the needs of the customer.
  • Target-Driven: Motivated by achieving and exceeding sales targets.
  • Self-Motivated: Ability to work independently and manage time effectively.
  • Problem Solver: Aptitude for solving client issues and providing tailored financial solutions.
  • Adaptable: Able to adapt to different situations and clients' needs.

Salary

  • Basic RM 3500 - RM3800
  • Commission Pay

Benefits

  • Training Provided
  • Birthday Leave
  • Annual Leave
  • Medical Leave
  • EPF, Socso Contributions
  • Maternity leave

Expected Start Date

  • Immediate

Job Type

  • Full-time
  • Remote work
  • Monday to Friday (9.00a.m - 6.30p.m)

Learn More About Us

Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm

Instagram: https://www.instagram.com/summitnexttechnologies

LinkedIn: https://www.linkedin.com/company/summitnext-technologies/

Website: https://summitnext.com/


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Marcus Rivera

Chief Revenue Officer

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