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IT Planning and Implementation Leader (Sales Operations)

Role overview

Responsibilities

  • Lead as a Business analyst for Business support IT system requirements analysts and sales processes automation
  • Develop/Configure Change Requests and New Requirements in kissflow system (Low-code Business process automation)
  • Lead and support in daily system issue handling and troubleshooting
  • Align with cross functional teams and lead in new functions/ CRs implementation
  • Lead internal tastings/ UATs and post go-live support
  • Communicate and monitor vendor support for system issues handling

About the company

MPT logo

MPT

Telecommunications

With over 20 million users, MPT is the first and leading telecommunications company in Myanmar, providing both fixed and mobile telecommunication services to people and enterprises of Myanmar. For over 130 years, the operator has been championing the development of the telecommunications industry in Myanmar. Today, it operates a nationwide network infrastructure, with the widest mobile network coverage of 96% throughout Myanmar. Through its wide network of retail outlets and points of sale, MPT aims to make telecommunications services more accessible nationwide. Together with its workforce of over 8,000 employees and KDDI Summit Global Myanmar (KSGM) all of whom are intensively supporting MPT’s operation, MPT is committed to continually driving the development of the telecommunications sector, and moving Myanmar forward. MPT was ranked as the most loved Brand in Myanmar amongst 42 key brands on June 30, 2016 according to a brand research in Myanmar by Millward Brown, a British multinational market research firm.

Company details

IndustryTelecommunications
Company size5001 - 10000

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Job description

Responsibilities
  • Lead as a Business analyst for Business support IT system requirements analysts and sales processes automation
  • Develop/Configure Change Requests and New Requirements in kissflow system (Low-code Business process automation)
  • Lead and support in daily system issue handling and troubleshooting
  • Align with cross functional teams and lead in new functions/ CRs implementation.
  • Lead internal tastings/ UATs and post go-live support.
  • Communicate and monitor vendor support for system issues handling.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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