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Cruise & Resort Planning Specialist

Role overview

Qualifications

  • Excellent verbal and written communication skills
  • Strong organizational skills with attention to detail
  • Ability to manage multiple client requests simultaneously
  • Professional demeanor and customer-service mindset

Responsibilities

  • Consult with clients to understand their preferences, budgets, and trip goals
  • Research destinations, suppliers, and current promotions
  • Design customized itineraries for vacations, cruises, and group experiences
  • Coordinate reservations including flights, accommodations, cruises, transportation, and activities

Key facts

  • Remote from: Anywhere
  • Freelance
  • Project Planner
  • English

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Customer Service
  • Time Management
  • Detail Oriented

About the company

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Travel With Lani

Company details

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Job description

We are a remote-based consulting team specializing in vacation, cruise, and group itinerary planning. Our mission is to provide personalized, high-touch service while helping clients create seamless and memorable experiences.

We are currently expanding and seeking motivated individuals who want a flexible, independent opportunity assisting clients with planning and coordinating their trips worldwide.

Tasks

Consult with clients to understand their preferences, budgets, and trip goals

Research destinations, suppliers, and current promotions

Design customized itineraries for vacations, cruises, and group experiences

Coordinate reservations including flights, accommodations, cruises, transportation, and activities

Provide clients with clear details regarding schedules, documentation, and policies

Maintain accurate records of bookings, payments, and client communications

Monitor reservations and assist with modifications or support as needed

Build and maintain long-term client relationships to encourage repeat business and referrals

Participate in ongoing training and professional development

Requirements

  • Excellent verbal and written communication skills
  • Strong organizational skills with attention to detail
  • Ability to manage multiple client requests simultaneously
  • Professional demeanor and customer-service mindset
  • Comfortable working in a remote, technology-based environment
  • Proficiency with email, online research, and basic computer applications
  • Ability to work independently and manage time effectively
  • Reliable high-speed internet connection and personal computer

Previous experience in customer service, hospitality, sales, or administrative roles is beneficial but not required.

Comprehensive onboarding training and ongoing professional development are provided.

Benefits

  • Flexible remote work environment
  • Independent contractor opportunity with schedule flexibility
  • Structured onboarding and ongoing professional development
  • Access to established supplier partnerships and booking platforms
  • Mentorship and team support
  • The ability to build and grow your own client base
  • Performance-based earnings structure

This opportunity is ideal for individuals seeking flexibility, autonomy, and the ability to grow within a service-based consulting role.

If you are interested in a flexible, remote opportunity where you can assist clients in coordinating meaningful experiences while building your own independent business, we encourage you to apply.

Qualified applicants will be contacted to schedule an informational meeting to review the role details, onboarding process, and next steps.

We look forward to connecting with motivated individuals who are ready to grow in a client-focused, remote consulting environment.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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