Health System Specialist, Clinical Informatics, Mid/Senior (Pending Contract Award) - SBG

Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers Systems Engineering, Enterprise Modernization, Artificial Intelligence, Cyber Security, and IT Governance innovation to Federal and commercial clients nationwide.

**Contingent Upon Contract Award**

Overview

SBG is seeking a Health Systems Specialist with clinical informatics, EHR, and healthcare operations experience to support VA enterprise health informatics initiatives, clinical applications, field communications, readiness, training, and continuous improvement activities. This role will work with clinical and operational stakeholders to assess informatics needs, support implementation of clinical tools and processes, develop resources, manage SharePoint or collaboration environments, and help improve clinical workflows and information system use. The ideal candidate has a clinical background, strong VHA knowledge, experience supporting CPRS/VistA or related clinical applications, and the ability to translate field needs into practical tools, guidance, and communications.

The Health System Specialist, Clinical Informatics, Mid/Senior will: 

• Support core functions of enterprise clinical information systems to enable safe, efficient, high-quality patient care.

• Assist physicians, nurses, and other clinicians with issue resolution related to EHR, CPRS/VistA, clinical applications, and supporting tools.

• Assess information and knowledge-based needs of healthcare professionals and patients; characterize, evaluate, and refine clinical processes.

• Develop, implement, evaluate, and improve clinical informatics tools, clinical decision support, templates, reminders, workflows, training materials, and user guidance.

• Support HITT, CIOC, IRCP, HI CoP, VistA/CPRS training, SharePoint resource development, formal messaging, stakeholder engagement, and field-facing support activities.

• Develop and maintain SharePoint sites, request forms, issue trackers, resource libraries, SOPs, job aids, office hour materials, and performance dashboards.

• Collect, analyze, and report performance metrics to support adoption, utilization, quality, and continuous improvement.

• Facilitate work groups, stakeholder meetings, field user engagement, training sessions, and cross-organizational communications.

Other Duties:

• Manage diverse BI environments and oversee reporting and knowledge management portfolios using Power BI, Power Apps, SharePoint, and Jira.

• Develop and manage program tools for planning work and tracking status.

• Work collaboratively with senior leadership to determine metrics, measures, and data needs. Develop dashboards to communicate key performance measures, status, and trends.

• Utilize the Agile development process to provide customer focused development approach that delivers value in small, incremental increments through continuous collaboration, rapid feedback, and adaptive planning.

Conditions of Employment:

• Must be a US Citizen 

• Must be able to pass a Federal background check

• Must be determined suitable for federal employment

Security and Privacy Duties and Responsibilities:

Individuals working for SBG Technology Solutions, Inc, a DSS, Inc. will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification.  Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.