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Dialogflow CX Developer

Awign

Role overview

Qualifications

  • Strong hands-on experience with Dialogflow CX
  • Proficiency in JavaScript and Node.js for custom fulfillment logic
  • Experience in UI development and front-end technologies

Responsibilities

  • Design, develop, and maintain intelligent chatbots and virtual assistants using Dialogflow CX
  • Implement conversational flows, intents, entities, and fulfillment logic
  • Integrate Dialogflow CX bots with web and mobile UIs, backend systems, and APIs
  • Collaborate with UI/UX teams to deliver engaging, user-friendly chatbot interfaces

About the company

Awign logo

Awign

Human Resources Services

Awign is India's largest on-demand work fulfilment platforms, helping enterprises run their business at scale through end-to-end management and outcome-based execution of core business functions. This is done through our mobile and distributed community of 1.3mn+ gig partners across 12,000+ pin codes in India. Our tech-driven solution allows enterprises to variabilize their fixed costs, optimize toplines and focus on business profitability. We work with enterprises to take up recurring business functions, such as auditing, due diligence, invigilation, proctoring, last-mile delivery, new business development, telecalling along with content & data operations. Our division for high-skill gig talent, Awign Expert helps enterprises hire high-skill talent on a contractual basis and manage the entire lifecycle of those professionals.We are on a mission to uplift lives of 100mn people in India by providing them a platform to leverage and grow their skills. Awign enables gig partners to expand their income potential beyond the bounds of time, location and skills. Gig partners can choose between multiple gig opportunities across varied skill sets according to their own time and location-based flexibility. One platform, infinite avenues. #AwignEkMaukeAnek

Company details

Company typeScaleup
IndustryHuman Resources Services
Company size201 - 500

Links

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Job description

This is a remote position.

Job Description:

We are seeking an experienced Dialogflow CX Developer with strong expertise in chatbot development, UI integration, and JavaScript. The ideal candidate will be responsible for designing, developing, and enhancing conversational AI solutions that deliver seamless user experiences across multiple platforms.

Key Responsibilities:

Shift timings : 2PM - 11PM
Location : Chennai
​

Years of Exp: 6+ Years

Interview: 2 Round of Interview

​

  • Design, develop, and maintain intelligent chatbots and virtual assistants using Dialogflow CX.

  • Implement conversational flows, intents, entities, and fulfillment logic to ensure high-quality interactions.

  • Integrate Dialogflow CX bots with web and mobile UIs, backend systems, and APIs.

  • Collaborate with UI/UX teams to deliver engaging, user-friendly chatbot interfaces.

  • Use JavaScript / Node.js to build custom integrations and webhook-based fulfillment logic.

  • Conduct testing, debugging, and performance tuning of chatbot applications.

  • Maintain clear documentation of chatbot architectures, APIs, and workflows.

  • Continuously improve bot accuracy, NLP models, and user satisfaction based on analytics and feedback.

Required Skills & Experience:

  • Strong hands-on experience with Dialogflow CX (mandatory).

  • Proficiency in JavaScript and Node.js for custom fulfillment logic.

  • Experience in UI development and front-end technologies (HTML, CSS, React/Angular preferred).

  • Understanding of RESTful APIs and webhook integrations.

  • Experience with Google Cloud Platform (GCP) or cloud-based deployment of chatbots.

  • Strong problem-solving skills and attention to detail.

  • Excellent communication and collaboration abilities.

Good-to-Have Skills:

  • Experience with Dialogflow ES, Azure Bot Framework, or IBM Watson Assistant.

  • Familiarity with Natural Language Processing (NLP) and Machine Learning concepts.

  • Knowledge of backend technologies (Python / Java / Node.js).

  • Exposure to CI/CD pipelines and version control systems (Git).

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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