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Campus Assistant

Key Facts

Remote From: 
Part time
Senior (5-10 years)
English

Other Skills

  • Customer Service
  • Microsoft Office
  • Google Applications
  • Communication
  • Teamwork
  • Professionalism

Roles & Responsibilities

  • High School Diploma
  • Basic knowledge of IT support functions
  • Good communication skills
  • Excellent customer service skills

Requirements:

  • Assist students, faculty, staff, potential students in a professional, courteous manner
  • Answer telephones in a professional, courteous manner
  • Assist professors with copying or clerical tasks
  • Ensure entire campus is secure and closed upon posted campus hours

Job description

EQUAL OPPORTUNITY: Brenau University is an equal opportunity employer and educator. The university does not discriminate on the basis of race, color, sex, sexual orientation, pregnancy, national or ethnic origin, age, religion, creed, disability, marital status, veteran status, citizenship, genetic information, or any other category protected by applicable federal or state laws in its employment practices or educational programs.

DRUG-FREE WORKPLACE: Brenau University is a drug-free workplace as certified by the Georgia Workers Compensation Board. 

ELIGIBILITY: Successful applicants must be eligible to work in the United States on or before the confirmed start date. This includes being a U.S. citizen, a lawful permanent resident, or a foreign national with work authorization that doesn't require employer sponsorship. Individuals must maintain this eligibility throughout employment.

Minimum Qualifications:

  • High School Diploma – Additional education is preferred
  • Basic knowledge of IT support functions
  • Good communication skills
  • Excellent customer service skills
  • Works well in a team environment and under pressure
  • Basic proficiency in Microsoft Office Suite
  • Moderate proficiency in Google based programs (Gmail, Drive, Calendar, etc.)

Job Duties & Responsibilities:

  • Assist with routine campus operations:
    • Assist students, faculty, staff, potential students, etc. in a professional, courteous manner
    • Answer telephones in a professional, courteous manner
    • Assist professors with copying or clerical tasks
    • Coordinate and set up classroom technology for faculty
    • Assist faculty with the use of classroom technology and office equipment
    • Assist other campus staff with work projects or assignments
    • Check all computers in the labs and student center to ensure all computers and printers are turned off and work stations are arranged neatly at the end of each shift
    • Return each classroom (chairs, tables, etc.) to original setup and ensure that the entire campus is neat and orderly at the end of each shift
    • Replenish/stock any supplies needed (such as refilling the copiers with paper, etc.) 
    • Ensure entire campus is open for operation by posted campus hours
    • Ensure entire campus is secure and closed upon posted campus hours
  • Support the academic programs by assisting students with completing procedural matters relative to their continued enrollment:
    • Answer student’s questions or direct them to the correct person or department
    • Always help someone if possible, before directing them to another campus
  • Provide a secure working environment for students, faculty, and staff:
    • Check classrooms for students and lock all doors at the end of operating hours
    • Ensure all entrances/exit doors are locked and set the alarm at the end of operating hours
  • Other duties as assigned

Supervisory Responsibilities:
No supervisory responsibilities required. 

Work Hours:
Part-time, less than 20 hours per week. Generally, all day every Saturday [7:30am-6:00pm] and other days/evenings as necessary. Hours may be extended or altered to meet the needs of the campus. 

Appointment Length:

12 months, continuous

Environmental and Working Conditions/ Physical Demands and Aptitudes:
Sedentary work. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Prolonged periods sitting at a desk and working on a computer. Must have the ability to travel short distances, and/or drive a vehicle to deliver and pick up materials. Exerting up to 15 pounds of force to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Title IX Implications:

Responsible employee
Any employee who is not a confidential employee. Brenau University requires that all Responsible Employees MUST report any possible sexual harassment or discrimination based on sex to the Title IX Coordinator when the employee has information about conduct that reasonably may constitute sex discrimination or sex-based harassment under Title IX or this part. Employees are encouraged to report these concerns in writing via email. When an employee or a student (or a person who has a legal right to act on behalf of a student) informs any employee (including both Responsible and Confidential employees) of the employee’s or student’s pregnancy or related conditions, that employee must promptly provide that person with the Title IX Coordinator’s contact information and inform that person that the Title IX Coordinator can coordinate specific actions to prevent sex discrimination and ensure the employee’s or student’s equal access to the Recipient’s education program or activity.

Payroll Status: 
Hourly, Non-Exempt (paid bi-weekly)

Campus Designation:
This is an on-site position based at the North Atlanta Campus located in Norcross, Georgia.

Remote Work Available: 
No

Travel Requirements  
No travel required.

Benefits:
Dependent upon employment status, years of service and worker category. Explore all that Brenau offers for Your Health, Your Mind, Your Finances, & Our Community here: https://intranet.brenau.edu/human-resources/job-opportunities/

Special Requirements:
Brenau University conducts various screenings to ensure a safe and secure environment. These checks are a condition of employment and may be performed at different times throughout employment. (1) Background Checks: All new hires must undergo a criminal background check. To maintain employment, individuals must have and maintain a favorable criminal history. The university may also conduct random background checks. Additional checks may be performed for certain roles. (2) Credit Checks: required for positions that handle university funds or credit cards or as otherwise required. (3) Motor Vehicle and Driving Checks: employees who operate a university vehicle or drive on university business must have a Motor Vehicle Report (MVR) run as part of the new hire process or as the requirement to drive is added to job responsibilities. To be approved for university travel, employees must meet the following criteria: be at least 21 years old, have and maintain a valid Georgia driver's license, and have and maintain a good driving record. As a condition of employment, employees must report any arrest (within five days of its occurrence) to the Office of Human Resources, including traffic violations for those listed on our auto insurance policy. Disclosure of subsequent legal action (conviction, dismissal of charges, etc.) must also be reported to the Office of Human Resources. It will be evaluated considering continued employment with the immediate supervisor. (4) Drug Screening: pre-employment/post-offer drug screens and random drug screens are performed for certain sensitive positions. Random drug screens are also performed on those who travel regularly, or those who operate a university vehicle. All employees are subject to reasonable suspicion drug screening.

Additional Requirements:
N/A


Licensure Requirements:
Proof of any professional degree, license, or certification (collectively, “Credentials”) required to competently perform the work for which the employee is hired must have been submitted at the time of application for the position. Discovery during the course of employee’s employment that applicable Credentials have lapsed, been terminated, were misrepresented, or were falsified may result in immediate termination of employee’s employment.

All positions will be filled pending budgetary review.

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