Case Worker

Doorways Case Worker 

Fixed Term September 2026 – October 2027 

Part-time 0.6 FTE 

Rockingham, WA 

Why this role matters  

Doorways is often the first safe and welcoming space people turn to when life feels overwhelming. Many arrive carrying financial stress, isolation or long-term disadvantage, and your presence can be the moment they feel hope again. This role matters because it offers people dignity, connection and practical support at a time when they need it most. Every conversation, every referral and every small step forward can create meaningful change in someone’s life. 

About the role  

In this role, you will walk alongside community members as they navigate some of the most challenging moments in their lives, helping them identify their goals, build confidence and connect with the supports that can genuinely change their circumstances. You will take the time to understand each person’s story through thoughtful, strengths‑based assessment, then create case plans that honour their potential and reflect what matters most to them. Working closely with Corps Officers, volunteers and local services, you will offer early intervention, respond to financial hardship with compassion, complete referrals for programs such as NILS and Energy Assistance, and ensure accurate, respectful record‑keeping in SAMIS. This role is ideal for someone who leads with heart, believes deeply in people’s capacity to grow, and wants to be part of a team that shows up for community members with dignity, warmth and unwavering respect. 

This part-time 0.6 FTE position is within the Doorways Perth team based in Rockingham. Pay is in accordance with a SCHADS Level 4. This is a max-term contract commencing September 2026 and ending October 2027. 

How you will make an impact 

• Build warm, respectful relationships with community members, volunteers and local partners 

• Provide strengths-based case management that supports people to identify and achieve their goals 

• Offer early intervention and practical support to people experiencing financial hardship or long-term disadvantage 

• Develop and maintain referral pathways and advocate for community members 

• Contribute to a positive, collaborative team culture 

• Maintain accurate documentation in SAMIS and uphold TSA policies, procedures and the Doorways Model of Care 

What you will bring 

• A degree in Social Work, Psychology, Community Services or similar is highly desirable, or a Diploma with at least two years of relevant experience 

• Strong assessment, case planning and advocacy skills 

• Ability to work collaboratively with a wide range of stakeholders 

• Resilience, emotional steadiness and a positive approach to challenging situations 

• A genuine commitment to supporting people with dignity and respect 

• Valid WA Working with Children’s Check 

What we offer  

As a registered not for profit organisation, we offer eligible employees meaningful benefits, including: 

• Salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free) 

• Employee Assistance Program – confidential counselling service 

• Financial, retail and lifestyle discounts 

• Flexible work options including one work from home day per week 

• Generous paid parental leave (12 weeks for primary carers) 

• Purchased leave options (up to 8 weeks) 

• Discounted health and fitness programs through Fitness Passport 

• Up to five days paid leave per year to support a Salvation Army program or activity 

• A supportive, inclusive culture with passionate and dedicated team members 

• A deeply rewarding role where you can positively influence people’s wellbeing 

How to apply  

If you are passionate about walking alongside people in their moments of need and want to be part of a team that leads with compassion, respect and collaboration, we would love to hear from you. Submit your resume and a cover letter outlining your interest and experience. 

Applications will close as soon as a suitable candidate is secured.