Brokerage Representative III - Remote

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Job Description:

This position classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations.

Job Type: Full-Time / Permanent

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)   

Shift Hours: 8.30 AM to 4.30 PM (must be able to work a minimum of 40 hrs. per week)   

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)   

Work Location: Remote (based in Canada)

Key Responsibilities and Duties

• Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers.

• Prepares customs entries and follows-up with the clearance process on all entries prepared.

• Communicates documentation discrepancies to client and supervisor.

• Coordinates freight delivery to designated locations.

• Resolves finance and accounting reconciliation exchange issues.

• Scans entries into the imaging system meeting allotted and sensitive time requirements.

• Prepares reports/presentations and analysis using various software packages and databases.

• Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.

• Establishes and maintains client relationships.

• Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.

Requirements 

• Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)   

• Advanced computer skills: Microsoft Office (Excel) 

• Minimum 2 years of experience in customs operations - Required

• Customs Specialist (CCS) certification - Preferred   

• Strong knowledge of US Customs and Border Protection Regulations - Preferred 

• Previous International Trade, Logistics or Freight Forwarding experience - Preferred 

• Previous experience with classification and/or FTA determination - Preferred 

• Bachelor's degree or International equivalent - Preferred  

• Problem-solving and multitasking skills 

• Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills.

Expenses/Working Conditions 

• Adhere to the company’s Appearance Guidelines.

• Vision, health, and dental benefits after one year of service. 

• Overtime. 

• Weekly Pay/ Direct Deposit- Every Friday. 

• Immediate access to UPS ‘Employee Discounts’ upon hiring. 

• Paid training. 

• Pension Plan. 

• Free Onsite Parking. 

• Opportunity for advancement within a Fortune 50 Company. 

Employee Type:
 

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