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Commercial Auto Liability Claims Examiner III

Role overview

Qualifications

  • Must have an appropriate adjuster's license
  • Experience in handling FL, NY, GA or TX claims
  • Ability to conduct investigations and examinations of liability claims
  • Strong communication skills for interaction with claimants and legal representatives

Responsibilities

  • Review, process and conclude assigned claims including investigation and evaluation of complex Commercial Auto and General Liability Casualty Claims
  • Oversee and direct outside investigative service providers and work closely with clients and investigative services
  • Prepare Loss Reports providing thorough analysis of liability and damages
  • Document all correspondence, reports, discussions and decisions in the claim file record

Key facts

Other skills

  • Investigation
  • Communication
  • Problem Solving
  • Customer Service
  • Detail Oriented

About the company

TRISTAR Insurance Group logo

TRISTAR Insurance Group

Insurance

TRISTAR began as an insurance program manager and medical malpractice claims administrator in 1987. Workers compensation claims management services were added in our offerings in 1989, and the Company was renamed TRISTAR Risk Management in 1995. As managed care and benefits administration services were added to our offerings, the organization grew into TRISTAR. We are the largest privately held third party claims administrator in United States. We empower more than 1,000+ professionals in offices throughout the United States, focusing business operations in three divisions: property casualty claims management, benefits administration, and managed care services. We are true to our values of RESPECT, INTEGRITY, TRUST, and EXCELLENCE, making the right choices both financially and ethically. At TRISTAR we strive to create an environment of respect, wherein all of us are encouraged to learn and to grow, to provide exceptional service to our clients and in turn to enjoy the satisfaction that comes from a job well done. We believe that to provide real service, we must contribute something which cannot be bought or measured with money: sincerity and integrity. At TRISTAR, you help create a world in which together we "transform risk into opportunity".

Company details

Company typeSME
IndustryInsurance
Company size501 - 1000

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Job description

This is a remote position.  This examiner will handle either, FL, NY, GA or TX claims and must have the appropriate adjuster's license.

POSITION SUMMARY: Responsible for the prompt review of policy information including all relevant endorsements and vehicle schedules to determine coverage for loss/damage/injury. Conduct and efficient claim examination and investigation leading to the final resolution of liability claims, including matters in litigation. Frequent contact and interaction with involved parties including claimants and their legal representatives will be required. Recommendations regarding loss exposure and associated reserve and settlement strategy will be effectively communicated to the client.

DUTIES AND RESPONSIBILITIES:

The Claims Examiner (Float) is a versatile role designed to ensure continuity of operations within the claims department. This individual provides seamless coverage for permanent examiners during planned Paid Time Off (PTO), unexpected absences, or extended leaves of absence. The primary goal is to prevent backlogs claim and maintain service level agreements (SLAs) regardless of staffing fluctuations.

  • Review, process and conclude assigned claims including investigation and evaluation complex Commercial Auto and General Liability Casualty Claims.
  • Review and interpret policies, coverage determination.
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion.
  • Maintain an ongoing diary.
  • Continually assess exposure and evaluate for accurate reserves and settlement recommendation.
  • Prepare Loss Reports providing thorough analysis of liability and damages.
  • Where applicable, determine if subrogation and/or risk transfer exists and initiate recovery efforts at the direction of the client.
  • Document all correspondence, reports, discussions and decisions in the claim file record.
  • Provide outstanding service to the client.
  • Assist Supervisors and Claim Department with requested tasks or special projects.
  • Other duties as assigned.

Position is remote/working from home.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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