Key Facts

Remote From:

Alabama (USA)

Category: Sales Manager

Full time

Expert & Leadership (>10 years)

English, Arabic

Hard Skills

Client Services

Other Skills

•
Problem Solving

Roles & Responsibilities

Knowledge of Arabic at the advanced / bi-lingual level
Experience in client support
Understanding of language education

Requirements:

Support users in Arabic language
Solve problems that arise during the lesson

Novakid

Edtech: Education + Technology

About Novakid

Novakid is a Series B EdTech startup ($41,5M raise) with double-digit revenue growth in 2023. This online English as a Second Language learning platform for children aged 4 to 12 has delivered over 15 million English lessons for kids since inception in 2017. This award-winning online English school offers one-to-one and group lessons with qualified and experienced teachers. Kids learn efficiently through full language immersion and fun games and activities, mastering English for academic and career success. The ability to master the English language from an early age is important for a child's future academic and career goals. Novakid complements school learning by giving kids a safe place for real-life English speaking practice, and the methodology is based on learning games - representing the new generation of online learning. Novakid has been recognised by a number of organisations across the world. In 2023, Novakid was included on the 2023 Inc 5000 list - position 105 of 5000, and is 1st in the Education category. In the same year, Novakid won the Best Digital Language Learning Product of the Year Award in the Digital Education Awards; was recognised as a finalist in the 2023 EdTech Digest Awards in the category of Best Language Learning Solution and Novakid was nominated as a finalist in the ‘Early Years’ category of the EdtechX Awards 2023. In 2022, Novakid was selected as the winner of the “Overall Language Learning Company of the Year” in the 2022 EdTech Breakthrough Awards. Novakid’s mission is to build a global community of young English learners designed to encourage deep and meaningful friendships across different cultures. Vacancies: https://hr.novakidschool.com/

Company type: Scaleup

Industry: Edtech: Education + Technology

Founded: 2018

Company size: 201 - 500

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Job description

Novakid is an English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards on an equal footing with their English-speaking peers (Novakid teachers are native speakers from the US, UK, and other countries). We are an advanced IT company of 450+ professionals.

We are looking for a client support manager with knowledge of Arabic at the advanced / bi-lingual level.

Duties:
- Support users in Arabic language, solving problems that arise during the lesson