Digital Content Production Specialist

About Shaman 

Shaman is a B2B SaaS content authoring platform purpose-built for pharmaceutical marketing and medical teams. We help leading pharma companies, like Novartis, Takeda, Abbott, and Gilead, produce compliant, high-quality digital content at scale. Our Content Services team works directly with customers to deliver production-ready content built on the Shaman platform, including setting up brand design systems, template systems, and graphics libraries. 

The Role 

We're looking for a Content Production Specialist for our Content Services team. You'll start as a hands-on production specialist, building and maintaining reusable content templates across Shaman's HTML and canvas-based editors, and handling the digital asset work that underpins our customers' content programs. 

Beyond production, you'll take ownership of the planning and quality of incoming content services requests, and help shape and improve the workflows and documentation that make the team run smoothly. As demand grows, you'll coordinate the workstreams of 1–2 external specialists to add capacity where needed. 

This is a role with a clear growth path: we're building out the Content Services team, and the right person will have the opportunity to grow into a leadership role. 

This is not a graphic design role; it sits at the intersection of digital production, front-end tooling, and asset operations. You're someone who gets things done efficiently, has a sharp eye for detail, and is comfortable working with a mix of visual tools and lightweight scripting to move fast at scale.