Remote Support Specialist (Network and Systems) L3 at Nexplay Consulting Inc.

Remote Support Specialist (Network and Systems) L3

Nexplay Consulting | IT Services for Hotels & Restaurants

Join Nexplay Consulting, a leading provider of IT solutions for the hospitality industry. We’re hiring a Remote Network Support Specialist to deliver exceptional technical support for firewalls, switches, and Windows systems.

Responsibilities:

• Provide remote helpdesk support for network setup, configuration, and troubleshooting.
• Manage firewall policies, switch configurations, and IP addressing.
• Assist with Windows Server administration and management
• Document all work in ticketing and RMM platforms.

Requirements:

• 5+ years of IT support experience with a focus on networking.
• Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands.
• Certifications like Network+ or Security+ preferred.

Why Nexplay?

• Flexible remote work environment.
• Competitive pay and growth opportunities.
• Work with a team that understands hospitality technology.