Seasonal, Virtual Instructor Supervisor

About the Role: Required Qualifications:

• Completion of a high school diploma or equivalent. Additional course work in training/facilitation/online learning is preferred
• Knowledge of instructor and/or presenter evaluation systems
• Training management experience
• Knowledge of needs assessment theory, principles, practices and techniques
• Knowledge of project management principles, practices and techniques
• Facilitation and presentation skills
• Effective oral, written, and interpersonal communication skills sufficient to present and explain often complex information to multiple organizational levels
• Ability to identify potential risks associated with a proposed training initiative and recommend alternative actions
• Demonstrated analytical and problem-solving skills
• Ability to manage multiple tasks/projects simultaneously and complete tasks per established schedule
• Ability to lead in a matrix environment and at a distance (virtually) 
• Ability to work effectively in a diverse work group
• Technical skills 
• Understanding and previous use of a Windows-based systems
• Competency in MS Word, Excel, and PowerPoint
• Ability to navigate on the Internet
• Management 
• Experience with hiring, coaching, and developing  

Preferred Qualifications:

• 3 years or equivalent of H&R Block Field experience
• Bachelor’s degree in education, Curriculum Development, Adult Learning or other related field or an equivalent combination of education and experience
• Experience planning, directing, coordinating, and monitoring instructor and/or presenter evaluation systems
• Knowledge of adult learning theory and instructional design theory, principles, practices, and techniques

Why work for us:

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. 

 

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. 

Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $21.59 - $32.40/Hr.