Role overview

Qualifications

5-7 years of related experience in compliance or related risk management field in a regulated industry
Bachelor’s degree (preferred) or relevant, equivalent job-related work experience
Industry recognized compliance certifications (e.g., CAMS, CRCM)

Responsibilities

Monitor compliance with regulatory requirements and company policy
Conduct testing activities and assessments to identify and address control weaknesses
Provide reports on regulatory compliance and execute assigned CMS processes
Manage state regulatory agency examination processes end-to-end

Key facts

Remote from: Texas (USA)
Full time
Senior (5-10 years)
Compliance Officer
English

Hard skills

Regulatory Compliance Risk Management Compliance Management Educational Assessment Customer Complaint Resolution Process Improvement

Other skills

Communication
Analytical Skills
Problem Solving

About the company

EZCORP

Consumer & Commercial Lending

Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW. We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! At EZCORP, we are committed to fostering an environment that values diversity, inclusion, and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. We celebrate our Team Members’ differences, experiences, and beliefs. Our dedication to promoting diversity, inclusion and equal opportunity is critical to ensuring that EZCORP can attract and retain talent with the skills and abilities to lead the way today and to step into greater roles tomorrow.

Company details

Company typeXLarge

IndustryConsumer & Commercial Lending

Company size5001 - 10000

Links

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Job description

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!

The Company:

Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

What’s in it for you:

Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.

Address:

Texas

The Senior Compliance Analyst plays a critical role in supporting the aspects of the Compliance Management Program (CMS) for the entities or divisions assigned to them and their constituent products and services. This role carries primary ownership of regulatory examination management, complaint administration, and the design of compliance tools, resources, and reporting that enable the organization to demonstrate and sustain compliance. The Senior Compliance Analyst will assist the Compliance department with identifying and assessing compliance risks, , overseeing compliance efforts and controls in the First and Second Lines of Defense, performing testing and monitoring activities to assess compliance with Company policies and regulatory requirements, and reporting compliance matters to senior management and the Board.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Monitor compliance with regulatory requirements and company policy
Conduct testing activities and assessments to identify and address control weaknesses
Provide reports on regulatory compliance; execute assigned CMS processes
Act in a consultative manner, when necessary, to assist the First Line of Defense to develop and/or redesign processes to improve compliance
Review risk indicators, red flags, and exception reports to monitor compliance and to identify and propose corrective actions
Identify, analyze, recommend corrective actions, and, when necessary, resolve compliance issues
Communicate compliance requirements and potential instances of non-compliance with business partners
Conduct Risk Assessments as directed
Complete, file and quality assure mandatory regulatory filings and reports required by applicable state and federal authorities
Manage state regulatory agency examination processes end-to-end, including examiner coordination, pre-exam preparation, written response drafting, findings tracking, and annual exam analysis reporting for executive and board audiences
Administer the regulatory and customer complaint process, including intake, investigation coordination, response drafting, and SLA monitoring across federal and state regulators
Develop, review and maintain compliance policies, procedures and workflows
Proactively research to stay up to date with relevant rules, regulations, changed business practices, and industry-related events
Design and maintain compliance reporting, including regulatory examination trends, complaint volume analysis, and CMS performance data for operational and executive audiences
Support the annual compliance training review process, including content accuracy review, regulatory currency validation, and coordination with training program owners"
Coach and review work of other Compliance professionals
Completes ad hoc projects as assigned

EDUCATION & EXPERIENCE:

5-7 years of related experience in compliance or related risk management field in a regulated industry.
Bachelor’s degree (preferred) or relevant, equivalent job-related work experience with industry recognized compliance certifications (e.g., CAMS, CRCM).

EZCORP is an Equal Opportunity Employer