Job Description

Who we are looking for

The Business Continuity / Operational Resiliency AVP supports the implementation and ongoing execution of State Street’s Business Continuity and Operational Resiliency program across assigned business areas and locations. The role works closely with Business Continuity Directors (BCDs), business stakeholders, and the Enterprise Resiliency Office to ensure continuity readiness, effective testing, and compliance with global standards and regulatory expectations.

Why this role is important to us

State Street’s ability to continue delivering critical services to clients during periods of disruption relies on strong and consistent execution of Business Continuity and Operational Resiliency standards. This role plays a key part in maintaining preparedness, supporting incident response, and ensuring risks are identified and addressed in line with enterprise requirements.

What you will be responsible for

Business Continuity Planning

• Ensure conformance to State Street Resiliency standards
• Support the development, maintenance, and annual review of Business Impact Assessments (BIAs), Business Continuity Plans (BCPs), and alternate recovery strategies.
• Ensure continuity documentation complies with Global Business Continuity Standards.
• Maintain records within approved enterprise resiliency systems (e.g., Archer IRM).

Testing and Exercising

• Coordinate and execute call tree, work-from-home, alternate site, and scenario-based continuity tests.
• Document results, identify gaps, and track remediation actions.
• Prepare testing summaries for management and governance forums.

Incident and Disruption Support

• Support incident response activities during business or technology disruptions.
• Assist with status reporting, action tracking, and post-incident reviews.

Risk, Governance, and Compliance

• Identify and escalate continuity and resiliency risks.
• Support audits, risk reviews, and regulatory inquiries.
• Maintain required evidence and documentation.

Stakeholder Engagement

• Act as a continuity point of contact for assigned business areas.
• Support awareness of continuity roles and requirements.
• Coordinate with Technology, Facilities, and other SMEs as required.

What we value

• Essential skills and experience:
• Experience in Business Continuity, Operational Resilience, Risk, or Operations.
• Strong organizational, documentation, and coordination skills.
• Ability to operate effectively during time-critical situations.

Education and preferred qualifications:

• Bachelor’s degree or equivalent experience.
• Experience in a regulated financial services environment preferred.
• Familiarity with Archer IRM or similar tools advantageous.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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