The Sales Operations Manager is a member of the Revenue Operations team, responsible for driving operational excellence within the Seller Platform segment.
Revenue Operations sets the global strategy, standards, and process governance that apply across the organization. This role is accountable for implementing and maintaining those standards within Seller Platform, ensuring the team has the infrastructure, tools, and processes needed to identify, pursue, and close new client opportunities with consistency and velocity.
This is a highly collaborative position that works closely with Seller Platform leadership, Marketing, Finance, Supply Chain, and Vendor Relations. The Sales Operations Manager bridges the segment and the central RevOps function, surfacing insights and escalating issues that have broader organizational implications.
Operational Support and Execution
- Identify and eliminate bottlenecks that impede speed to quote or speed to close within the Seller Platform team
- Build and maintain an intake process for custom projects, RFPs, and client concepting requests
- Support marketing campaigns and outreach efforts by providing data insights and segmentation in coordination with the Marketing Operations team
Top Priorities and Outcomes
- The Improve pipeline accuracy and inspection discipline across the Strategic Accounts team.
- Increase forecast quality by strengthening opportunity hygiene, stage integrity, and risk visibility.
- Reduce speed-to-quote friction through clearer processes, better intake management, and disciplined exception handling.
- Create consistent visibility into seller productivity, funnel performance, and whitespace-based expansion opportunities.
- Standardize core operating rhythms, reporting, and process adherence for Strategic Accounts within the broader RevOps framework.
Responsibilities
Data Analysis and Performance Reporting
- Analyze Seller Platform sales performance, conversion rates, deal cycle times, and sourcing trends, providing insights to both segment leadership and the central RevOps team
- Conduct whitespace analysis to identify expansion opportunities across existing customers into additional Halo solutions, informing account prioritization and growth strategy
- Identify and report on seller performance, including productivity metrics, activity trends, and contribution to segment revenue goals
- Contribute to monthly, quarterly, and annual reporting packages using shared reporting frameworks
- Identify and recommend process or structural improvements within the segment, escalating those with broader organizational implications to RevOps leadership
Pipeline Management and Forecasting
- Build and manage dashboards that provide leadership with real-time visibility into Seller Platform pipeline health, funnel metrics, win/loss trends, and performance against revenue targets
- Partner with Seller Platform leadership to drive weekly pipeline reviews, ensuring data accuracy and pipeline hygiene that feeds reliably into the company-wide forecast
- Analyze historical sales patterns and seasonal buying behavior in the promotional products space to inform demand and revenue forecasting, contributing those insights to the central RevOps model
Sales Process and Infrastructure
- Implement and continuously improve sales processes for the Seller Platform team, including lead intake, qualification, quoting, pricing, and handoff to account teams
- Maintain operational playbooks, workflow documentation, and standardized procedures that ensure consistency and scalability across the segment
- Monitor adherence to company-wide sales process standards, flagging deviations and working collaboratively to resolve them
Systems Management and Enablement
- Train new hires on systems, processes, and operating standards to accelerate ramp-up time and drive adoption
- Serve as the primary point of contact between the Seller Platform team and the central RevOps function on systems questions, data issues, and process exceptions
Pricing, Quoting, and Deal Support
- Apply company pricing guidelines, margin targets, and quote templates to Seller Platform pursuits, ensuring quotes are accurate, competitive, and aligned with profitability expectations
- Escalate pricing exceptions or non-standard deal structures through appropriate governance channels
Cross-Functional Collaboration
- Participate actively in the broader RevOps operating model, contributing to standards development and maintaining clear two-way communication between the Seller Platform team and central RevOps
- Partner with Finance to support budgeting, incentive plan administration, and revenue tracking within the segment
- Coordinate with Supply Chain, Creative, and Program Management to ensure seamless execution of new client onboarding.
Required:
- 5 or more years of experience in Sales Operations, Revenue Operations, or Business Operations
- Experience in promotional products, marketing services, branded merchandise, or a similar industry involving product sourcing and vendor coordination
- Strong knowledge of CRM platforms and reporting and dashboard tools
- Ability to work within a centrally governed operational framework, applying standards consistently while adapting to the needs of a specific sales segment
- Exceptional analytical skills with the ability to translate data into insights and actionable recommendations
- Strong process discipline and the ability to maintain standards consistently while identifying and escalating gaps or improvements
- Excellent communication skills and the ability to influence without authority across organizational layers
Preferred:
- Experience embedded within a sales segment as part of a larger, centralized Revenue Operations or Sales Operations organization
- Background working with distributor-side platforms and tools such as ASI, SAGE, or PPAI systems
- Understanding of margin structure, cost of goods, and pricing strategy for branded merchandise
- Familiarity with outreach automation, desk operations, or quoting platforms
- Experience contributing to company-wide pipeline management and forecasting programs
Compensation: The estimated base salary range for this position is between $90,000 and $120,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.
Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.
More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.
- Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
- Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
- Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.
