Who We Are
Access TeleCare is redefining how hospitals and health systems deliver Neurology care—closing access gaps, improving patient outcomes, and supporting overburdened clinical teams through best-in-class telemedicine solutions.
As the nation’s largest provider of telemedicine technology and acute clinical services, our Telemed IQ platform enables life-saving care across behavioral health, psychiatry, and beyond. We are proud to be the first acute telemedicine provider to earn and continuously maintain The Joint Commission’s Gold Seal of Approval.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
The Opportunity
The Director, Business Intelligence & Operations reports to the Senior Vice President, Neurology Operations and plays a critical leadership role in driving operational execution, business intelligence, and analytics across the Neurology Business Unit (NBU).
This highly visible position serves as a strategic partner to executive leadership, transforming complex data into actionable insights that support operational excellence, business growth, and exceptional client and patient outcomes. The Director is responsible for ensuring NBU leadership has timely, accurate, and meaningful data to make informed decisions, identify opportunities, monitor performance, and execute strategic initiatives.
What You’ll Do
What You’ll Bring
- Bachelor’s degree in business administration, healthcare administration or related field
- At least 7 years of relevant work experience, in a healthcare environment, including operational leadership experience
- Advanced excel and analytics skills, including data visualization tools
- Proficiency with Microsoft Office programs
- Proficient interpersonal communication skills and the ability to exercise empathy when working with hospital partners, and physicians and patients
- Excellent organizational and time management skills
- Demonstrate an understanding of standard clinical procedures, laws and regulations
- Ability to work independently, but function as part of a team
- Expertise in electronic practice and health record management
- Capable of building and interpreting while transforming that intelligence into clear, compelling narratives that drive informed decision-making at every level of the organization
- Desire to work in a high-growth, fast-paced environment
- Ability to operate with both precision and vision, driving scalable processes
- Ability to thrive in high growth, fast-paced organization and 100% Remote based environment
- Must be able to remain in a stationary position 50% of the time
- Occasional travel for meetings and collaboration
Why Join Access TeleCare
- 100% Remote Work
- Health Insurance (Medical, Dental, Vision)
- Comprehensive benefits — health, dental, vision, life, and 401(k)
- Flexible vacation and wellness days — we value performance and balance
- Culture of ownership, transparency, and results — where the best ideas rise
- Directly impact patient access nationwide
About our recruitment process:
If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.
Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.
