Information Security Analyst II

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Information Security Analyst II will be part of CSG’s Security Governance, Risk, and Compliance (GRC) team, with a primary focus on HITRUST CSF certification and ongoing compliance.

In this role, you will support the design, implementation, and continuous improvement of security controls, policies, and processes aligned with HITRUST requirements. You will play a critical role in maintaining the HITRUST certification posture, supporting assessments, and ensuring controls remain effective and audit ready.

This role serves as a business enabler and HITRUST subject matter contributor, helping translate compliance requirements into practical, scalable controls while driving process improvements.

It is ideal for professionals who enjoy governance, audits, risk management, compliance, and privacy, and who want to work in a global environment.

You will collaborate closely with teams around the world and play a key role in demonstrating CSG’s security posture to auditors, customers, partners, and regulators.

We are looking for an Information Security Analyst II who will support CSG’s HITRUST compliance program, including:

• HITRUST CSF control implementation and monitoring
• HITRUST r2 assessments and validated audits
• Evidence management and audit readiness
• Continuous compliance and remediation tracking
• Staying current with HITRUST CSF updates, scoring methodology, and
  control requirements

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in Information Systems, Information Security,
  Business (Audit focus), or a related field, or equivalent experience
• Relevant certifications such as CISA or CISM
• Experience with the MyCSF tool
• Knowledge of control mappings (e.g., HITRUST v11.7 and v11.8, NIST,
  ISO, HIPAA)
• Exposure to cloud security controls within the HITRUST scope
• Strong analytical skills and attention to detail when reviewing evidence,
  controls, and contracts
• Ability to translate technical and regulatory requirements into clear
  guidance for business and technical teams
• Comfortable working in a global, remote, English-speaking environment
  across multiple time zones
• Strong understanding of IT security concepts
• Experience in regulated environments (healthcare, fintech, SaaS) is a
  plus

Perks & Benefits

• Sulamerica Health
• Sulamerica Dental
• Vidalink
• Food/Meal Voucher
• Child Care Assistance
• Day off: on birthday
• Gympass
• Language assistance
• Digital course platform
• Volunteer time off: 2 days a year

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.