Kaia Health
Computer Software / SaaS
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Role
The Sr. Manager, Partnerships is responsible for expanding Sword Health's revenue and market presence through strategic reseller partnerships. You will own a portfolio of high-priority channel partners and work closely with Sales, Customer Success, Marketing, and Product teams to drive partner-sourced and partner-influenced pipeline, accelerate deal velocity, and expand adoption across Sword's portfolio.
This role sits on the Commercial team, reporting to the Head of Partnerships, and is responsible for developing senior-level partner relationships, creating and executing joint growth strategies, enabling partners to effectively position Sword in the market, and converting partner engagement into measurable business outcomes. Success in this role requires a blend of relationship management, business development and strategy. You will also be responsible for scoping new channels and partner opportunities to grow Sword’s partnerships, and broaden our reach.
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Own Partner Revenue and Pipeline Outcomes: Build and execute strategic account plans for a portfolio of reseller partners, driving partner-sourced and partner-influenced opportunities aligned to commercial growth goals.
Build Deep Relationships Across Strategic Partners: Develop and expand relationships with executive sponsors, partnership leaders, sales teams, customer success teams, and other key stakeholders within partner organizations to establish Sword as a preferred solution.
Drive Joint Go-To-Market Execution: Develop and execute joint business plans that include pipeline generation activities, account targeting, marketing campaigns, events, sales enablement, and executive engagement.
Enable Partners to Confidently Position Sword: Deliver product updates, competitive positioning, and commercialization support that enables partners to effectively identify opportunities, position Sword as the best fit offering, and bring Sword into customer conversations.
Drive Partner Performance and Growth: Assess partner engagement, commercial performance, and growth potential to identify opportunities for deeper investment, increased market activation, and expanded revenue generation.
Expand Adoption Across Sword’s Portfolio: Work with partners to increase awareness and adoption of existing and newly launched products, ensuring partners understand Sword's full value proposition and are equipped to bring the right solutions to their customers.
Identify and Evaluate New Partnership Opportunities: Continuously assess the partnership landscape, emerging market trends, and adjacent channels to identify strategic growth opportunities, and inform Sword's long-term channel strategy.
Activate the Market Through Events and Strategic Engagement: Plan and execute partner-facing activities including executive meetings, customer introductions, joint events, webinars, and industry conferences designed to deepen engagement and generate pipeline.
Maintain Operational Rigor, and CRM Discipline: Track partner activity, pipeline, account plans, and revenue impact in Salesforce. Maintain accurate forecasting, reporting, and attribution while ensuring consistent follow-through on growth initiatives.
7-10+ years of experience in partnerships, channel sales, business development, strategic account management, or a related commercial role.
Experience developing partnership strategy and influencing senior level stakeholders across internal and external organizations.
Experience managing revenue-generating partnerships with measurable accountability for pipeline, growth, or commercial outcomes.
Proven ability to build executive-level relationships and influence stakeholders across complex organizations.
Strong business development skills, including account planning, opportunity identification, multi-threading relationships, and driving partner engagement.
Excellent communication and presentation skills, with the ability to clearly articulate complex value propositions and lead strategic business discussions.
Comfort operating in a metrics-driven, revenue-accountable role with ownership of partner goals, pipeline tracking, and forecasting.
Experience using Salesforce or a similar CRM to manage contacts, opportunities, reporting, and data quality.
A self-starter mindset: high ownership, intellectually curious, and energized by building in a fast-moving environment.
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