Project Manager IV

Specific Responsibilities Include: 

• Take ownership and drives each assigned project to a successful completion 

• Assess and monitor project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction 

• Schedule, install, validate and deliver products within scheduled timelines with a high degree of quality and exceptional customer satisfaction. 

• Maintain a strong client relationship while working with appropriate Candescent and third-party vendor representatives from project kickoff to go Live date. 

• Demonstrate effective leadership and project management skills 

• Drive the documentation and proactive communication of project goals, measures of success, plans, status, issues and risks in a timely manner to team members, stakeholders and senior management to assure strategic and project alignment and the timely resolution of issues, risks and roadblocks. 

• Facilitate strong, positive, trusting relationships at the financial institutions necessary to understand the customer’s needs and accurately represent the voice and perspective of the financial institutional customer within Candescent. 

• Skillfully generate creative solutions to challenging Project and/or client related issues in a timely manner under potentially stressful situations 

• Continually look for opportunities to improve current processes and approaches and drive the implementation of these changes. 

• Serves as coach and mentor to Project Managers within Implementation Services 

• Be able to support conversion projects during non-business hours or weekends. 

Basic Qualifications:  

• Bachelor’s Degree or equivalent work experience in project management, particularly in the fintech space. 

• 3+ years of experience delivering large scale online enterprise software deployment and implementations to or through enterprise customers or partnerships 

• 3+ years of project management and/or other related management experience, including the management of technical projects 

• Travel estimated at 25% to client sites is required 

• Proven cross-function, end to end Project management skills for customer facing project work where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders. 

• Demonstrated ability to manage technical project with complex data management.  Familiarity with basic software systems (front end, back end, interfaces, tables, cache, etc.) and interfacing with third parties (SSOs & APIs).  

• Excellent verbal/written communication and influencing skills as well as effective listening skills 

• Experience in the use of structured project management methods and tools, and ability to utilize project management best practices. 

• Ability to learn and be able to explain our application functionality, configurations, and, at a high level, our system architecture to customers. 

• Ability to quickly learn basic concepts related to the financial services industry. 

• Ability to quickly learn new products. 

• Strong problem solving and troubleshooting skills. 

• Excellent organizational skills. 

Preferred Qualifications 

• PMP Certified or plan to obtain 

• Strong understanding of current technologies such as SAML 2.0 for SSO, Web Service API’s, SOAP, ReST, etc. 

• Financial institution/banking experience preferred 

• Understanding of PFM applications as a SaaS offering 

• Experience working with data table cross reference files and data mapping