Billing Manager

Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical devices in development today.

Everest has been an independent CRO since 2004 with a strong foundation as a statistical and data management center of excellence. Building on this foundation, Everest has successfully developed and established itself as a full-service CRO. Everest’s headquarters are located in Markham (Greater Toronto Area), Ontario, Canada with additional sites in Bridgewater (Greater New York City Area), New Jersey, USA, Shanghai (Pudong Zhangjiang New District), China, Taipei, Taiwan and Sofia, Bulgaria.

Everest is known in the industry for its high-quality deliverables, superior customer service, and flexibility in meeting clients’ needs. A dynamic organization with an entrepreneurial origin, Everest continues to experience exceptional growth and great success.

Quality is our backbone, customer-focus is our tradition, flexibility is our strength…that’s us…that’s Everest.

To drive continued success in this exciting clinical research field, we are seeking committed, skilled, and customer-focused individuals to join our winning team as Billing Manager for our Markham, Ontario on-site location, or remotely from a home-based office anywhere in Canada in accordance with our Work from Home policy.

Summary

The Billing Manager is responsible for all aspects of the accounts receivable function, including invoicing, collections, payment applications, and account reconciliations. This role is responsible for optimizing billing operations, ensuring accuracy and compliance with company policies, and driving continuous process improvements. The Billing Manager also leads the billing team, providing direction, oversight, and support to ensure efficient and effective execution of all billing activities.

Key Accountabilities

Lead and oversee all billing operations, ensuring accurate, timely, and compliant invoicing to Sponsors in accordance with the billing schedule, contract terms and sponsor requirements.

Review and approve new sales orders and change orders entered in Netsuite to ensure billing terms are understood and the sales order set-up facilitates timely and accurate billing.

Review credit requests and generate credit notes in the accounting system, ensuring accuracy, and proper authorization.

Oversee month-end billing close processes, including preparation and review of billing summary reports, analysis of variances, and escalation of outstanding issues to the project managers.

Manage, mentor, and coach the billings team, fostering a high-performance culture through training, and performance management.

Establish and enforce billing controls, policies, and standard operating procedures to ensure accuracy, consistency, and continuous improvement across all billing activities.

Continually seek opportunities to improve automation in the billings function.

Partner cross-functionally with Project Managers and Finance teams to ensure timely invoice preparation, issue resolution, and alignment on contract terms and deliverables.

Qualifications and Experience

A bachelor’s degree with 8+ years of progressive experience in Finance operations including Accounts Receivable and Billings.

Advanced Excel skills with proficiency in analyzing data.

Experience using NetSuite is an asset.

Detail-oriented with exceptional accuracy in work delivered.

Meets deadlines and commitments.

Customer and quality focused.

Excellent interpersonal, oral, and written communication skills.

Everest is inviting candidates to apply to this existing vacancy.

Benefits & Compensation:

We offer a robust benefits package to support your health, well-being, and growth, including medical, dental, and vision coverage, life & AD&D insurance, short- and long-term disability, tuition reimbursement, fitness reimbursement, employee assistance program (EAP), a pension plan, generous paid time off and sick leave, and the opportunity to earn a performance based bonus.

Estimated Salary Range: $100,000 - $120,000.

To find out more about Everest Clinical Research and to review other opportunities, please visit our website at www.everestclinical.com. 

We thank all interested applicants, however, only those selected for an interview will be contacted.

Everest is committed to upholding the principles of dignity, independence, integration, and equal opportunity. We welcome and encourage applications from people with disabilities, and upon request we will provide accommodations for candidates participating in any part of our recruitment and selection process.

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