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Sr. Director, Global Benefits

Role overview

Qualifications

  • 12+ years of progressive experience in benefits, total rewards, or a related HR discipline
  • Proven success designing and managing benefits strategies across multiple countries and regions
  • Experience leading global or geographically distributed teams
  • Deep expertise in benefits strategy, governance, vendor management, compliance, financial stewardship, and operational excellence

Responsibilities

  • Define and evolve Avalara's global benefits philosophy, strategy, and governance framework
  • Lead the design and continuous improvement of benefits programs across multiple regions and countries
  • Drive global harmonization efforts while balancing local market practices, regulatory requirements, and employee needs
  • Serve as a trusted advisor to senior leadership on benefits strategy, market trends, workforce needs, and emerging technologies

Key facts

Other skills

  • Governance
  • Leadership
  • Communication
  • Collaboration
  • Problem Solving

About the company

Avalara logo

Avalara

Avalara makes tax compliance faster, easier, more accurate, reliable, and valuable for 41,000+ business and government customers in over 75 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across leading ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to improve your compliance journey.

Company details

Company size1001 - 5000

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Job description

What You'll Do:

Lead the Future of Global Benefits at Avalara 

 

At Avalara, we're building a world-class employee experience that supports our global workforce while enabling the next chapter of growth. We're looking for a Senior Director, Global Benefits to define and lead our global benefits strategy, modernize how we deliver programs at scale, and help shape the future of Total Rewards through innovation, technology, and AI. 

 

Reporting to the VP, Total Rewards, this role will lead the strategy, design, governance, and transformation of Avalara's global benefits portfolio across health and welfare, retirement, wellbeing, leaves, workers' compensation, and duty of care programs. This leader will play a critical role in ensuring our programs are competitive, compliant, scalable, and aligned with the needs of employees across multiple countries and regions. 

This is an opportunity for a strategic leader who enjoys balancing long-term vision with operational excellence and is energized by building modern, data-driven employee experiences.

 

#LI- Remote 

What Your Responsibilities Will Be:
  • Define and evolve Avalara's global benefits philosophy, strategy, and governance framework. 

  • Lead the design and continuous improvement of benefits programs across multiple regions and countries. 

  • Drive global harmonization efforts while balancing local market practices, regulatory requirements, and employee needs. 

  • Partner across People & Culture, Finance, Legal, Payroll, Procurement, People Technology, and business leaders to deliver a seamless employee experience. 

  • Lead benefits-related workstreams for mergers and acquisitions, including due diligence and integration planning. 

  • Oversee vendor strategy, governance, and performance to maximize service quality, innovation, and value. 

  • Use data, analytics, automation, and AI-enabled solutions to modernize benefits operations and improve decision-making. 

  • Build and develop a high-performing global team while fostering a culture of accountability, innovation, and continuous improvement. 

  • Serve as a trusted advisor to senior leadership on benefits strategy, market trends, workforce needs, and emerging technologies. 

What You'll Need to be Successful:

 

  • A clear and scalable global benefits strategy that supports Avalara's growth and employee value proposition. 

  • Programs that are competitive, compliant, financially disciplined, and aligned across geographies. 

  • Improved operational efficiency through technology, automation, and AI-driven innovation. 

  • Strong employee engagement and understanding of Avalara's benefits offerings. 

  • High-performing vendor partnerships and measurable program outcomes. 

  • A global benefits team equipped to lead through complexity, growth, and change. 

What We're Looking For 

  • 12+ years of progressive experience in benefits, total rewards, or a related HR discipline, including significant global benefits leadership experience. 

  • Proven success designing and managing benefits strategies across multiple countries and regions. 

  • Experience leading global or geographically distributed teams. 

  • Deep expertise in benefits strategy, governance, vendor management, compliance, financial stewardship, and operational excellence. 

  • Strong cross-functional leadership skills with the ability to influence stakeholders across People, Finance, Legal, Technology, and Operations. 

  • Experience leveraging analytics, technology, and AI to improve business outcomes and employee experiences. 

  • Executive presence and the ability to navigate complex global environments with confidence and credibility. 

Preferred Experience 

  • 15+ years in global benefits or total rewards leadership. 

  • Public company and/or high-growth technology experience. 

  • M&A due diligence and integration experience. 

  • Experience leading large-scale benefits transformation, harmonization, or operating model redesign initiatives. 

Avalara is an AI-first Company:

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

  • You’ll bring experience using AI and AI-related technologies, ready to thrive here.

  • You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

  • You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care of You:

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

 

Inclusive culture and diversit
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

 

What You Need To Know About Avalara:

We’re defining the relationship between tax and tech.

 

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

 

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

 

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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