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Remote Temporary Recruiter - Nigeria - 5/26

Role overview

Qualifications

  • 2+ years of recruiting experience in a call center, high volume setting, and/or RPO and some global experience
  • Practical sourcing experience in different global markets
  • Superior English communications skills (verbal and written)
  • Ability to work and be productive in a rapidly scaling and change oriented environment

Responsibilities

  • Source candidates for various customer support roles, based on client location specifications
  • Identify and utilize various sourcing channels
  • Utilize daily trackers to provide real time data to Project Managers and Account Managers measuring candidate progress and fulfillment efforts
  • Ensure that all relevant compliance documents are distributed in accordance with MSQ recruiting protocols

Key facts

Other skills

  • Google Applications
  • Communication
  • Teamwork
  • Adaptability
  • Problem Solving

About the company

ModSquad logo

ModSquad

Information Technology & Services

ModSquad leads the Customer Experience (CX) Service industry. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. Since 2007, we've been reinventing traditional outsourcing. We embraced remote and steered clear of cubicles in soulless call centers. We secure our distributed team with Cubeless, our patent-pending security platform. Our Mods are so experienced and empathetic it isn't fair to call them "agents" – so we don't. We are the Mods!

Company details

Company typeLarge
IndustryInformation Technology & Services
Company size10001

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Job description

We Could Use Someone Like You in Our Crew.

ModSquad is seeking a Temporary Recruiter to join our Global Recruiting Team.

The ideal candidate will come from a high-volume recruiting/sourcing call center environment and be willing to work a Pacific time schedule to align to the business needs.

If you are looking to work with our award winning global digital engagement company and a great recruiting team, this might be the position for you!
 

In this role you will be responsible to source, qualify, interview, and endorse prospective Mod Contractors for MSQ client projects globally. These recruiting assignments normally call for identifying the candidates in the following skill areas: Phones, moderation, chat, tickets and Tier 1/Tier 2 skill sets.
 

Our Recruiting leadership team is comprised of seasoned global recruiters who have Recruiting in their DNA! They are savvy, digitally agile with a strong work ethic and continue to recruit even in their leadership roles.
 

What you'll do:

  • Source candidates for various customer support roles, based on client location specifications.

  • Identify and utilize various sourcing channels.

  • Ability/experience posting opportunities on relevant job boards, social and business channels.

  • Utilize daily trackers to provide real time data to Project Managers and Account Managers measuring candidate progress and fulfillment efforts. Report all blockers or issues to the PM and to the Recruiting leadership team.

  • Ensure that all relevant compliance documents are distributed in accordance with MSQ recruiting protocols including NDA’s, Language Tests, Background Screens, and other related documents.

  • Onboard candidates to People Operations upon guidance from the Services team.

  • Hold scheduled meetings with the Recruiting Manager and to assess supply chain efficiency and opportunities for improvement.

  • Ensure the data integrity on ATS folders.

  • Serve as one of the primary ambassadors of ModSquad and its culture.

  • Continuously increase the capture of contractor resumes for client engagement work building the MOD reserve pool availability.

What We’re Looking For:

  • 2+ years of recruiting experience in a call center, high volume setting, and/or RPO and some global experience

  • Practical sourcing experience in different global markets

  • Superior English communications skills (verbal and written)

  • Ability to work and be productive in a rapidly scaling and change oriented environment

  • Ability to work in a team based environment

  • ATS experience (eg. Greenhouse, Lever, ICIMS etc)

  • Familiarity and experience working in online tools (i.e. Slack, Asana, Zendesk, Google applications) is an advantage

  • Strong Global awareness

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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