National Continuing Care Coordinator - Behavioral Health | Summit Healthcare Mgmt | Austin, Texas
About the Job:
PURPOSE STATEMENT:
The National Continuing Care Coordinator oversees the care continuity for patients transitioning from residential behavioral health treatment to outpatient or community-based services. This position ensures seamless transitions, optimizes patient outcomes, and helps maintain long-term recovery through effective coordination with healthcare teams, families, and external providers.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
- Develops individualized continuing care plans in collaboration with patients, clinical and outreach teams.
- Works directly with discharge planners to coordinate after care.
- Coordinates the discharge and aftercare process from inpatient or residential programs, ensuring appropriate referrals to outpatient services.
- Communicates regularly with outpatient providers, such as therapists, counselors, or case managers, to ensure the continuity of care.
- Serves as a liaison between different healthcare providers (e.g., primary care, mental health specialists) to ensure the integration of physical and behavioral health services.
- Participates in interdisciplinary team meetings to discuss ongoing patient care, challenges, and interventions.
- Maintains communication with insurance providers and assist in the authorization of continuing care services.
- Maintains detailed reports illustrating the efficacy and performance of our community aftercare partners
- Generates reports for leadership on patient outcomes, specifically readmission rates.
- Ensures all documentation complies with HIPAA and other confidentiality regulations.
- Educates clinical and case management teams on the importance of continuing care and long-term recovery strategies.
- Advocates for patients within the healthcare system, ensuring access to necessary care and services.
- Conducts training sessions for facility teams on best practices in continuing care coordination.
- Communicates and produce remotely through Telehealth and other virtual platforms.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or GED required. Bachelor’s Degree in a related field preferred.
- Three or more years of experience in a behavioral healthcare setting, with a focus on case management or continuing care coordination required.
- Strong interpersonal and communication skills, with the ability to work effectively with diverse populations.
- Organizational and time management skills for managing a multi-site organization with each facility having their own specific needs around care-coordination when considering regionality & patient populations.
- Knowledge of behavioral health systems, treatment models, and community resources nationally.
- Ability to work collaboratively in a multidisciplinary team environment.
- Crisis management and problem-solving abilities.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Must have and maintain a valid driver's license and clean driving record and maintain automobile insurance coverage and have access to an automobile.
SUPERVISORY REQUIREMENTS:
Position is an individual contributor.
JOB LOCATION:
This position is a remote position.
Why Summit Healthcare Mgmt?Summit Healthcare Mgmt offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Summit Healthcare Mgmt is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
