Medical Administrative Assistant (PH | Remote)

Job Title: Medical Administrative Assistant (ABA / Autism Therapy Clinic)

Location: Remote
Schedule: Full-time, 9:00 AM - 5:00 PM PST

Apply here: https://operationsarmy.com/application

Were seeking a highly organized and proactive Medical Administrative Assistant with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This role is fully back-office and focuses on providing onboarding and administrative support for clinical teams and vendors. Youll play a key role in ensuring smooth, efficient, and compliant onboarding workflows for BCBAs and other clinical staff.

Key Responsibilities

• Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts.
• Manage professional email communication with vendors, partners, and staff to facilitate onboarding processes.
• Track onboarding workflows, follow up on incomplete tasks, and ensure timelines are consistently met.
• Maintain and update internal spreadsheets and trackers related to onboarding and credentialing progress.
• Submit and manage payer or credentialing documentation as needed.
• Organize, store, and retrieve digital files including agreements, intake forms, and therapy-specific documents.
• Ensure compliance with HIPAA and clinic-specific data management protocols.
• Provide regular reports and updates to the Onboarding or Operations Lead.

Required Qualifications

• 4+ years of experience in medical or clinical administration, preferably in ABA, autism therapy, or behavioral health settings.
• Strong knowledge of onboarding workflows, credentialing, or payer documentation processes.
• Excellent written communication skills with a professional, detail-oriented style.
• Demonstrated ability to manage multiple administrative tasks independently.
• Experience using tools such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM systems.
• High attention to detail and comfort handling sensitive healthcare information.

Apply here: https://operationsarmy.com/application