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Marketplace Onboarding Coordinator

Role overview

Qualifications

  • Minimum 1-3 years of onboarding experience in e-Commerce business
  • Highly analytical and logical thinker
  • Excellent communication and negotiation skills
  • Proficient at multi-tasking

Responsibilities

  • Assisting Marketplace sellers with integration to the Kogan.com platform via email, telephone, and face-to-face support
  • Facilitating the integration and management of seller product listings onto the Kogan.com Marketplace platform
  • Assisting sellers with data integrity and quality as per Kogan.com's requirements
  • Effectively managing relationships with existing sellers and assisting with day-to-day operations

Key facts

  • Remote from: Philippines
  • Full time
  • Mid-level (2-5 years)
  • Marketplace Specialist
  • English

Hard skills

Other skills

  • Analytical Skills
  • Logical Reasoning
  • Communication
  • Negotiation
  • Multitasking
  • Teamwork
  • Problem Solving

About the company

Outsourcey logo

Outsourcey

  • Outsourcing & BPO
  • Scaleup
  • 51–200
To make the world better through outsourcing!

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Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

  • Minimum 1-3 years of as an onboarding coordinate in e-Commerce business.
  • Highly analytical and a logical thinker.
  • Have developed excellent communication and negotiation skills.
  • Proficient at multi-tasking Tech savvy and able to use various IT and cloud-based tools to improve efficiency and productivity.

Core responsibilities:

  • Assisting Marketplace sellers with integration to the Kogan.com platform by providing hands-on support and guidance via email, telephone and face-to-face (where required).
  • Facilitating the integration and management of seller product listings onto the Kogan.com Marketplace platform. 
  • Assisting sellers with data integrity and quality as per Kogan.coms requirements.
  • Effectively managing relationships with existing sellers and assist with day-to-day operations.
  • Working closely with Account Managers and the Operations Manager to manage and support the relationship between seller and Kogan.com.
  • Liaising with various stakeholders to assist with seller quality control.
  • Working effectively with internal Departments to achieve effective outcomes with sellers.
  • Analysing and action reports on seller metrics to assist with seller quality control and management.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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