Genesis10 is currently seeking a Client Implementation Project Manager with PBM, TPA/Commercial experience for a Remote position with a Major Healthcare Company. This is a 6-month contract opportunity.
Pay range: $55- $65 per hour
This role will oversee all aspects of direct Commercial and TPA market client implementations. The primary focus will be managing the implementation objectives by applying a clearly defined project management approach to support the organization's strategic direction and growth in the PBM industry. This position can be performed remotely from anywhere within the U.S.
Responsibilities:
- Manage and lead new Commercial and TPA market implementations
- Develop detailed work plans, schedule estimates, resource plans, status reports, and implementation priorities
- Direct and coordinate the teams of operations, business, product, and technical contributors to ensure the on-time and successful delivery of properly scoped high-quality project requirements
- Ensure factual, timely, and quality implementation tracking, analysis, reporting, and communication strategies are utilized using established policies & procedures
- Responsible for leading complex workstreams which could include Operations Readiness (Member Services/System Access & Training/Vendor Transition/Reporting/Pharmacy Helpdesk) and Eligibility
- Ensure Service Now (SN) automated workflow tool updates are timely and meet QA standards to ensure 100% accuracy per timeline for each implementation
- Review deliverables and ensure adherence to quality standards, implementations, and team performance measurements
- Obtain signoffs on all deliverables from key internal & external project stakeholders
- Recommend and take necessary actions to direct the analysis and solutions of problems; escalate when needed
- Ensure developed solutions match Client requirements
- Partner with Account Management to ensure all implementation items are tracked, documented, and closed in agreement with the client intent
- Lead cross-functional quality initiatives centered on improving the implementation process
Requirements:
- Bachelor's Degree (or equivalent experience)
- 2+ years of experience in PBM or the pharmacy industry
- 2+ years of Implementation or large healthcare project management experience
- Experience in influencing internally and externally, driving cross-functional collaboration, and negotiating solutions
- Independent contributor with the ability to multi-task, work with leaders and ensure client satisfaction
- Must be willing to work through year-end holiday season (Christmas week/NYE/New Year's Day) as necessary to address client go-live issues and support cross-functional teams
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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