Role overview

Qualifications

Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to manage responsibilities independently in a remote setting

Responsibilities

Respond to client inquiries regarding travel options and reservations
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Review travel details for accuracy, including dates, traveler information, and accommodations
Provide clear communication before, during, and after travel

Key facts

Remote from: California (USA)
Full time
Customer Service Representative (B2B)
English

Hard skills

Organizational Structure Client Services

Other skills

Customer Service
Communication
Detail Oriented

About the company

Aisles & Abroad

Unknown

Company details

Company sizeUnknown

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Position Overview

We are seeking motivated and service-oriented individuals to join our team as a Customer Service Representative. for Destination weddings. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.

This role is ideal for individuals who enjoy helping others, staying organized, and working in a structured remote environment. No prior travel industry experience is required. Comprehensive training and ongoing support are provided.

Key Responsibilities

Respond to client inquiries regarding travel options and reservations

Assist with booking and confirming flights, hotels, cruises, and vacation packages

Review travel details for accuracy, including dates, traveler information, and accommodations

Provide clear communication before, during, and after travel

Maintain accurate client records and documentation

Deliver professional and timely customer support

Qualifications

Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to manage responsibilities independently in a remote setting
Previous customer service experience is helpful but not required

What We Offer

Structured onboarding and training program
Access to travel booking tools and supplier resources
Ongoing mentorship and professional development
Flexible remote work environment
Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking entry into the travel industry, career changers exploring remote opportunities, or professionals with a background in customer service or hospitality.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.