Request ID: 9282-1
Start/End Dates: 7/13/2026 - 7/12/2027
Tax Work Location: USA- Washington Remote Office
Job Title: Class Action - Client Services Project Specialist
Job Description: **No interviews - hiring based off resume**
***JD from an accredited US law school or foreign law degree and LLM Required. Bar license NOT required. ***
****Currently not accepting current Epiq LDE's. All prior CW's and LDE's must be flagged appropriately to be qualified****
• Top 3 Required Skills: Document review/contract review, written communication, technology/data experience (advanced Excel skills preferred)
• Quiz or Skills Test: N/A
• Remote/Onsite: Remote. See approved hub locations below.
• Time Zone Requirements: See above.
• Pay Rate: $32/hr.
• Mark Up: 37.99%.
• Start Date: 7/13/26
• Work Schedule: 8:30-5 PM local time with a half-hour break (flexible). Hours may change slightly for onboarding.
• Training Schedule: First two weeks of training.
• Interview Process: No interviews, hiring will be based on resume.
• Background Check: Must clear to start.
• Potential for Conversion to FTE: Yes.
• Potential for Extension: Yes.
• Supplier Spotlight: No
Additional info: Candidates must have document review/contract review, writing/language skills, critical thinking, issue spotting, and technology/data experience (working with MS Office products, Excel, etc. The team works out of Facilitator).
Please ensure that Candidates understand that:
Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated. If the work extends beyond the expected duration, we will extend the assignments. Conversely, if the work concludes earlier, we will attempt to find alternative assignments at Epiq. However, if we are unable to do so, the assignment will come to an end.
Position Summary
Project Attorneys/Specialists ensure their assigned tasks are handled timely and in line with the provided directions and expected results. Ensures that consumer-facing discussions are effective and handled with empathy. This position requires collaboration and coordination with internal teams and project managers. Attention to quality assurance and meeting deadlines and deliverables are other key elements of the role. Project Attorneys/Specialists will demonstrate a client-focused ethos. This role is expected to involve document review and analysis. Critical thinking and big-picture thinking are essential, along with quick learning, active participation, and being detail-oriented.
Job Responsibilities
• Respond to complex inquiries from customers and clients, including complex claim form and supporting document submissions.
• Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required
• Work effectively in a highly collaborative environment with a variety of business partners
• Monitor and comply with scripting and procedures for claims and correspondence teams to ensure their work furthers the goals of the project
• Assist the supervisor or PM in resolving any issues that might arise
-Monitor the overall health of the case by identifying any errors and creating solutions for resolution
Required Qualifications & Characteristics
• JD from an accredited US law school or foreign law degree and LLM
• Flexible and customer-service focused
• Outstanding written and verbal communication skills are required. Ability to clearly communicate complex ideas to diverse audiences
• Ability to handle changing or competing priorities to support business needs
• Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required
• Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook
Key Competencies
Integrity – Behaves in an honest, fair, and ethical manner; shows consistency in words, actions, and commitment; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.
Client Focus – Acts with the clients, both internal and external, in mind and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, and expectations; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.
Results-Driven – Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and acts before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success.
Entrepreneurial Orientation – Proposes innovative solutions to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals. Is community minded and not afraid to be self-directed, empowered to act.
About Our Work Environment
Work is fast-paced environment with extensive contact with clients and customers. The industry we serve demands the highest level of confidentiality and professionalism in safeguarding client and project information. Highly effective Project Attorneys thrive on being in an environment that rewards the following critical success factors:
1. Adaptability: Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.
2. Analysis: Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information, and identifying possible solutions.
3. Attention to Detail: Appropriately completing all the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.
4. Creativity: Being inventive, imaginative, and innovative.
5. Development of Others: Providing the means for others to grow and develop personally and professionally within and across departments.
6. Energy: Maintaining a fast, active pace in the normal course of a day.
7. Flexibility: Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.
8. Integrity: Strict adherence to job-related standards, values, or norms.
9. Learning Ability: Understanding and applying new information.
10. Listening. Hearing and comprehending verbal messages and confirming back what you hear.
11. Team Player: Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities.
12. Verbal & Written Communication: Effective oral, written, and nonverbal expression without preparation.
Approved Hiring Hub Locations: Arizona, Washington DC, Florida, Illinois, Kansas, Missouri, New York, North Carolina, Ohio, Oregon, Tennessee, Maryland, New Jersey, South Carolina, Virginia, Washington, Alabama, Colorado, Connecticut, Delaware, Georgia, Idaho, Indiana, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, Oklahoma, Pennsylvania, Texas, Utah, Wisconsin
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
