Bachelor’s degree in IT, Business, or a related field
Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications
Minimum of 4-6 years of experience in project management with specific experience in managing ServiceNow implementations
Excellent organizational, communication, and leadership skills
Requirements:
Manage the full lifecycle of the ServiceNow implementation project from initial planning to post-implementation support
Develop detailed project plans including scope, timelines, resource allocation, and budget management
Lead and motivate project teams ensuring effective collaboration and communication
Proactively identify project risks and issues and implement effective mitigation strategies
Job description
Role: ServiceNow Program Manager Location: Remote Duration: 3 months Pay Rate: $90 W2 and $100 C2C (negotiable)
Role and Accountabilities:
This opportunity will suit a motivated Senior Program / Project Manager with a demonstrated record of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health.
The successful candidate(s) will be responsible for, but not limited to, the following duties:
Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.
Develop detailed project plans, including scope, timelines, resource allocation, and budget management.
Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.
Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.
Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
Ensure that the project meets all quality standards and aligns with the clients business objectives and IT strategy.
Co-Leading Project Managers for Financials, Budgets, Resources
Co-Leading Governance for multiple projects
Requirements:
Bachelor’s degree in IT, Business, or a related field.
Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
Strong knowledge of project management principles, methodologies, and tools.
Experience in managing end-to-end IT service management projects, including system migrations and integrations.
Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.
Strategic Portfolio Management (SPM) expertise
Ability to lead SPM workshops, gather requirements, and create user stories
Preferred:
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
