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Technical Channel Specialist

Key Facts

Remote From: 
Fixed term
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Excel
  • Customer Service
  • Microsoft Office
  • Troubleshooting (Problem Solving)
  • Decision Making
  • Communication
  • Collaboration
  • Time Management
  • Adaptability

Roles & Responsibilities

  • Customer Service, Project Management, Account Management, Agency, or similar experience
  • Proficient in Microsoft Office and Excel
  • Excellent communication and cross-functional collaboration skills
  • Good time management and ability to adapt to changes

Requirements:

  • Supporting items going live by determining assortment eligibility and building proposals
  • Drive continuous optimization of item liveliness by tracking statuses of approved and live items
  • Partner with Channel Managers to understand and support channel-specific requirements
  • Find solutions to increase productivity and improve workflow

Job description

Spreetail is looking for a detail-oriented and organized Technical Channel Specialist to support product listings across eCommerce channels. This role involves launching and maintaining item assortments, monitoring listing performance, collaborating with cross-functional teams, and improving processes to ensure operational efficiency. The ideal candidate is proficient in Excel, adaptable, and experienced in data management, marketplace operations, or a related field. 

How you will achieve success:
  • Supporting items going live by determining assortment eligibility, building proposals and following-up with Channels throughout the item-launch process.
  • Drive continuous optimization of item liveliness by tracking statuses of approved and live items on DSV Channels.
  • Partners with Channel Managers to understand and support channel-specific requirements, aspirations, and restrictions.
  • Finds solutions to increase productivity and improve workflow to eliminate backlog and stay up to date with incoming items.
  • Supports New Channel launches through categorizing, enriching, and uploading item needs. Updatstandardized daily/weekly/monthly reports 

  • What experiences will help you in this role:

    Required: 

  • Customer Service, Project Management, Account Management, Agency, or similar experience with proven track record of good decision making.
  • Proficient in Microsoft Officeand Excel.Comfortable with organizing data and operating within marketplace portals.
  • High standards to achieve goals while maintaining high quality of work.  
  • Excellent communication, English language, and cross-functional collaboration skills.
  • Good time management, and ability to adapt to changes. Ability to learn new programs/software and willingness to build new skills. Ability to perform job function from a smart phone and from desktop computer.  
  • Preferred: 

  • 2-3 years in relevant industry.
  • Experience with listing creation, upload, and troubleshooting. 
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