Logo for Galt.ai

Operations Manager

Galt.ai

Key Facts

Remote From: 
Anywhere
Full time
Mid-level (2-5 years)
English

Other Skills

  • •
    Team Management
  • •
    Coaching
  • •
    Distributed Team Management
  • •
    Communication

Roles & Responsibilities

  • 3+ years of experience as an Operations Manager or in a similar role
  • Hands-on experience managing online or remote agent teams
  • Track record of hiring, training, promoting, and letting go of agents
  • Strong data mindset—you know how to read numbers and act on them

Requirements:

  • Hire the right agents, and un-hire when performance doesn’t meet the bar
  • Manage day-to-day operations and maximize team efficiency
  • Oversee and develop a team of online agents
  • Conduct training, coaching, and evaluations

Job description

This is a remote position.

We are hiring an Operations Manager with a strong data mindset and experience managing online teams. Someone who knows how to hire, train, promote, and let go of agents—and isn't afraid to use tech and numbers to run a tight operation.

What you’ll do:
  • Hire the right agents, and un-hire when performance doesn’t meet the bar.
  • Manage day-to-day operations and maximize team efficiency.
  • Oversee and develop a team of online agents.
  • Conduct training, coaching, and evaluations.
  • Handle escalations and daily issues—internally and externally.
  • Promote high performers, demote or exit low performers.
  • Collaborate with other departments to improve systems and processes.
  • Use data and dashboards to make decisions, spot gaps, and drive improvements.

What you’ll bring along:
  • 3+ years of experience as an Operations Manager or in a similar role.
  • Hands-on experience managing online or remote agent teams.
  • Track record of hiring, training, promoting, and letting go of agents.
  • Strong data mindset—you know how to read numbers and act on them.
  • Solid grasp of tech tools, CRMs, dashboards, and automations.
  • High-level communication skills and ownership mindset.
  • Fluent in English—written and spoken.

What you’ll gain:
  • Work with talented people across nationalities in a fast-paced, no-nonsense environment.
  • Be part of a company that rewards outcomes, not time.
  • Rapid growth for those who perform.


Ready to apply?
APPLY
·

Operations Manager Related jobs

WorldwideOperations Manager

Other jobs at Galt.ai

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

✨

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.