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Associate Order Processor

Key Facts

Remote From: 
Full time
English

Other Skills

  • Microsoft Excel
  • Non-Verbal Communication
  • Social Skills
  • Problem Solving
  • Calmness Under Pressure
  • Physical Flexibility
  • Elementary Mathematics

Roles & Responsibilities

  • Proficient MS Office skills, specifically MS Excel
  • Ability to navigate a computerized data entry system or other relevant applications
  • Good verbal and written skills
  • Strong interpersonal skills

Requirements:

  • Intake documents sent to First American through mail or email
  • Sort documents based on shipping location
  • Ship documents out based on client requirements
  • Ensure accuracy by correcting any found issues

Job description

Who We Are

Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Order Processor job family provides support to clearing title by obtaining, researching, processing, and sending appropriate documents for recording to release liens against real property on behalf of internal and external customers. Responsible for processing and organizing a high volume of documents and/or orders, ensuring accuracy and timely completion of tasks.

What You’ll Do

  • Intake documents sent to First American through mail or email

  • Sorting documents based on shipping location

  • Ship documents out based on client requirements

  • Ensure accuracy by correcting any found issues

  • Runs/reviews internal and external reports

  • Tracks computer orders – manual or system generated

  • Other duties as assigned


What You’ll Bring

  • Proficient MS Office skills, specifically MS Excel

  • Must be able to navigate a computerized data entry system or other relevant applications

  • Good verbal and written skills

  • Strong interpersonal skills

  • Ability to work under pressure and remain flexible

  • Basic math skills

  • Ability to apply common sense, understanding and problem solving


Typical Education

High School diploma or equivalent

Pay Range: $13.37 - $17.84 Hourly, Remote

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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