Key Facts

Remote From:

North Carolina (USA)

Category: Client Service Specialist (Customer Care)

Full time

Mid-level (2-5 years)

English

Hard Skills

Fiscal Management Positive Discipline Recruitment Strategies Employee Relations

Other Skills

•
Customer Service
•
Management
•
Coaching

Roles & Responsibilities

High school diploma or GED
Five years of related administrative experience
Experience in fiscal management and budgeting
Supervisory experience in an administrative role

Requirements:

Provide positive customer service interactions and process critical correspondence
Manage fiscal budgeting, procurement management, and fixed asset inventory control
Supervise administrative support staff including onboarding and performance evaluations
Partner with Human Resources on recruitment and employee relations

North Carolina Department of Public Safety

About North Carolina Department of Public Safety

Department of Public Safety The overall mission of the Department of Public Safety is to improve the quality of life for North Carolinians by reducing crime and enhancing public safety. The secretary serves as the sole representative on the Governor's Cabinet for the state's law enforcement, correction and emergency response community. The department focuses citizen and legislative attention on law enforcement and public safety issues, such as drinking and driving, underage access to alcohol and tobacco, the proper use of child safety seats, crime prevention, and preparation for natural disasters. In addition to natural disasters, the department is constantly updating plans and providing training for local officials to respond to emergencies such as terrorism, communicable diseases, nuclear power plant incidents and civil unrest.This agency serves as the coordinating agency for North Carolina's homeland security preparedness.

Founded: 2018

Company size: 5001 - 10000

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Job description

Agency

Dept of Environmental Quality

Division

Environmental Assistance , Customer Serv

Job Classification Title

Business Services Coordinator II (NS)

Position Number

60036093

Grade

NC09

About Us

The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life.

Description of Work

This DEACS Office Manager position, within the Department of Environmental Quality (DEQ), is located at the Asheville Regional Office, 2090 US To Highway, Swannanoa, NC 28778. DEACS unit managed by this position ensures essential core functions and support to the programs located at this regional office.

Key Responsibilities:

Providing a positive customer service interaction, processing critical and time-sensitive correspondence, processing fiscal documents for programs, and compiling reports for program staff and their respective management.

Manage the fiscal budgeting, procurement management and processing, fixed asset inventory control, and facility management.

Supervision of an administrative support staff in the areas of onboarding, coaching counseling, performance evaluations and discipline.

Partnering with Human Resources in the recruitment of vacancies and addressing employee relations issues.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $41,206.00 - $53,560.00

Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above. Job posting details will no longer be available after the position closes.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of Environmental Quality trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

*This is an anticipated vacancy. This position is expected to be available on July 1, 2026. *

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school of General Educational Development (GED) diploma and five years of related administrative experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Malik Akim Ragler

Recruiter Email:

hrrecruitment@deq.nc.gov

Ready to apply?

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