Role overview

Qualifications

Proven experience in a BDC role or similar customer service/appointment-setting position
Strong verbal and written communication skills
Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
Strong organizational skills and attention to detail

Responsibilities

Managing inbound and outbound customer communications for partner dealerships
Handling customer inquiries and setting appointments
Supporting dealership operations
Enhancing customer experience and driving success for dealership partners

Key facts

Remote from: Philippines
Full time
English

Hard skills

Business Development Company (BDC)

Other skills

Customer Service
Communication
Organizational Skills
Detail Oriented
Multitasking
Professionalism

About the company

Trova Talent

Staffing & Recruiting

Trova Talent was born out of a love for the incredible impact that great talent and search outcomes have on organisations (big and small) as well as individuals. It is a privilege to support great leaders with talent decisions and great executives with their career choices. Trova Talent’s philosophy is centred on a deep care for the vitality of the business community and the leaders within it.At Trova Talent we have a passion for executive search, for inspiring great appointments and for supporting talent to thrive. We feel very fortunate to love what we do. What energises us is simply being able to help. We love helping our clients to flourish through exciting talent decisions and helping executives to optimise their careers. Through Trova Talent we have the opportunity to do this with creativity, innovation and wholeheartedness.

Company details

IndustryStaffing & Recruiting

Company size2 - 10

Links

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Job description

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

Requirements

Proven experience in a BDC role or similar customer service/appointment-setting position
Strong verbal and written communication skills
Ability to handle inbound and outbound calls professionally
Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
Strong organizational skills and attention to detail
Ability to multitask and manage a high volume of leads
Willingness to work in a fast-paced dealership environment
Ability to follow scripts and guidelines while maintaining natural communication
Reliable internet connection and a quiet workspace
Willingness to work flexible hours, including weekends if required

Benefits

100% remote job working in the comforts of your home
Non-toxic environment
Growth potential