Role overview

Qualifications

Proven experience in dispatching, customer service, or a related field
Excellent communication and active listening skills
Ability to multitask and work efficiently under pressure
Strong problem-solving and decision-making abilities

Responsibilities

Serve as the primary point of contact for customers in need of assistance
Coordinate prompt and efficient service responses
Demonstrate strong problem-solving and multitasking abilities
Utilize VoIP systems and web-based tools effectively

Key facts

Remote from: Brazil
Full time
English

Hard skills

Dispatching Web Tools

Other skills

Customer Service
Communication
Active Listening
Multitasking
Problem Solving
Decision Making
Self-Motivation

About the company

Trova Talent

Trova Talent was born out of a love for the incredible impact that great talent and search outcomes have on organisations (big and small) as well as individuals. It is a privilege to support great leaders with talent decisions and great executives with their career choices. Trova Talent’s philosophy is centred on a deep care for the vitality of the business community and the leaders within it.At Trova Talent we have a passion for executive search, for inspiring great appointments and for supporting talent to thrive. We feel very fortunate to love what we do. What energises us is simply being able to help. We love helping our clients to flourish through exciting talent decisions and helping executives to optimise their careers. Through Trova Talent we have the opportunity to do this with creativity, innovation and wholeheartedness.

Company details

Company size2 - 10

Links

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Job description

For better engagement, updates, and valuable consultation tips, we encourage you to follow our founder on Instagram:

📷@marketingbybahaa. (https://www.instagram.com/marketingbybahaa?igsh=Y2Rnbjk3d3dnZXk=)

Global Pacific Support is looking for skilled Dispatchers for Towing and Roadside Assistance to join our team. In this key role, you will serve as the primary point of contact for customers in need of assistance for Roadside Assistance and will be responsible for coordinating prompt and efficient service responses. Ideal candidates possess excellent communication skills, can perform well under pressure, and demonstrate strong problem-solving and multitasking abilities.

Requirements

Proven experience in dispatching, customer service, or a related field (knowledge of towing and Roadside assistance)
Excellent communication and active listening skills.
Ability to multitask and work efficiently under pressure.
Strong problem-solving and decision-making abilities.
Reliable internet connection and a quiet home workspace.
Proficient in using computers, VoIP systems, and web-based tools.
Willingness to work flexible shifts, including weekends and holidays.
Must be self-motivated, responsible, and able to work with minimal supervision.
Good command of written and spoken English.
Must have a functioning PC or laptop with updated operating system and headset.

Benefits

100% remote job working in the comforts of your home
Non-toxic environment
Growth potential