Logo for Signify

Field Service Technician, Cooper Lighting Solutions - New York, NY

Role overview

Qualifications

  • High school diploma or vocational/trade school/technical degree in electrical, electronics, engineering, computer technology, or related
  • Experience in technical field service
  • Must reside in the New York, NY, geographical area
  • Able to travel up to 80% of the time

Responsibilities

  • Travel to sites to commission installed lighting control systems
  • Perform troubleshooting, proper installation verification, system programming, and customer training
  • Assist in gathering data for project commissioning
  • Provide backup phone support for lighting control product line

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Teamwork
  • Problem Solving
  • Time Management

About the company

Signify logo

Signify

Signify - An Accumuli Company Signify helps organisations to secure their computer networks. We provide a secure alternative to passwords that safely enables remote access to systems and information by delivering two-factor authentication as an on-demand hosted service. Since 2000, Signify have built an outstanding reputation for delivering secure, reliable and flexible two-factor authentication which is quick and easy to deploy With a dedicated team focused purely on running a high quality hosted service, Signify radically lowers the total cost of ownership and simplifies the deployment of two-factor authentication. Signify is ISO27001 Certified. This means that Signify’s information security is the best in class because we manage and deliver our service using a standards-based approach in line with best practises. Signify is a certified RSA® MssP partner and has been an RSA SecurWorld® Partner for over 10 years. Authentication Services: • RSA SecurID from Signify • Signify Software Tokens • Signify Passcode OnDemand In 2013, Signify was acquired by Accumuli Security. As a part of Accumuli, Signify can also offer a wide range of 24x7 managed security services that remove the challenges of complicated security device management while maintaining a high level of security operation. These include: Managed DDI Managed Firewalls Managed Intrusion Detection & Prevention Managed DDos Protection Managed Security Information Event Management (SIEM) Managed Proxy Managed Malware Detection

Company details

Company typeXLarge
Company size11 - 50

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

This is an exciting job opportunity for you as a Field Service Technician in the New York, NY, territory with Cooper Lighting Solutions, a business unit of Signify, the world leader in lighting.

  • Travel to sites to commission installed lighting control systems to preform various responsibilities such as troubleshooting, proper installation verification, system programming, and customer training. 

  • Assist in gathering data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning. 

  • Prepare and submit documentation regarding site visitations to the Phone Support Center to streamline continued support of the customer site. 

  • Assist with training field support representatives or lighting representatives. 

  • Provide backup phone support when not commissioning projects in the field by answering incoming calls and questions on the lighting control product line (i.e., implementation of hardware and computer software in the field, programming of controllers, wiring of components, arrangement for replacement parts, etc.). 

More about you

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

  • High school diploma or vocational/trade school/technical degree in electrical, electronics, engineering, computer technology, or related; Associate degree preferred

  • Experience in technical field service 

  • Must reside in the New York, NY, geographical area and within 50 miles of a major airport; relocation assistance is not offered

  • Able to travel up to 80% of the time and may be required to travel outside the assigned territory

  • Physical requirements include standing, bending, and climbing ladders and/or stairs to perform assigned work

*Must be legally authorized to work in the United States without current or future company sponsorship needs.

  • Salary: $34.27 - 46.09 per hour based on experience

  • Bonus: target bonus opportunity - 2.5%

  • Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account.

#LI-DC1

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.

 

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Field Engineer (Solutions) Related jobs

Other jobs at Signify

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.