Appointment Setter

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Client Overview

Our client is a dynamic and growing media and publishing company operating across multiple industry-focused brands. They serve specialized professional communities with targeted content, news, and resources — providing advertisers and partners with direct access to highly engaged niche audiences. With an energetic sales team and a strong pipeline focus, they are building out their operations to support continued growth and are looking for driven individuals to help accelerate their outbound efforts.

Role Overview

The Appointment Setter is responsible for researching and refining leads, conducting high-volume outreach across multiple channels, and scheduling qualified appointments that keep the sales pipeline moving. This role sits at the front end of the sales process and plays a critical part in ensuring the team has a consistent, well-organized flow of confirmed meetings. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, results-driven environment.

Location

Fully Remote (Work from Home) | 9 AM - 5 PM EST

Key Responsibilities

Lead Research & Refinement

• Research potential leads to identify qualified prospects that align with the target audience and ideal customer profile.

• Refine and maintain lead lists based on ongoing research to ensure outreach strategies remain focused and effective.

High-Volume Outreach

• Conduct outreach through email, phone, and text to engage prospects and schedule appointments for the sales team.

• Perform consistent follow-up outreach to confirm appointments and maintain ongoing engagement with prospects.

Appointment Setting

• Schedule and confirm appointments for the sales team, ensuring all meetings are properly organized with full details provided in advance.

• Send timely reminders and relevant information to both the prospect and the sales team prior to each scheduled appointment.

CRM & Organization

• Maintain and update lead and prospect information in the CRM system, ensuring accurate and up-to-date tracking of all interactions.

• Manage your calendar proactively to ensure timely follow-ups and no missed appointments or scheduling gaps.

Qualifications — Experience

• 0–2 years of experience in appointment setting, customer outreach, or a closely related role.

• Experience with high-volume outreach via email, phone, or text is a strong plus.

• Familiarity with CRM systems and lead tracking workflows is an advantage.

• Demonstrated ability to manage and refine lead lists with an eye for prospect qualification.

Qualifications — Skills

• Strong organizational skills with the ability to manage multiple tasks, schedules, and follow-up sequences simultaneously.

• Solid understanding of lead generation concepts and how appointment setting fits within the broader sales process.

• Proactive and results-driven mindset — takes initiative without waiting to be directed.

• Ability to learn quickly and adapt to new systems, tools, and outreach strategies.

• High attention to detail when logging interactions, managing calendars, and preparing meeting details.

• Comfortable working in a fast-paced environment with clear performance expectations around booked appointments.

What Success Looks Like

• A consistent stream of qualified appointments booked and confirmed for the sales team on an ongoing basis.

• Lead data in the CRM is accurate, current, and well-organized with timely follow-ups completed without gaps.

• The sales team receives positive, consistent feedback on the quality and organization of scheduled appointments.

• Prospects receive clear, professional communication at every touchpoint — from first outreach through appointment confirmation.

Opportunity

This is an excellent entry point for someone with 0–2 years of experience who is eager to build a meaningful career in sales support and lead generation. As an Appointment Setter, you will directly impact the success of the sales pipeline and gain hands-on experience working within a professional, fast-moving team across multiple brands. The role includes a base salary plus a performance-based commission structure, giving you the opportunity to grow your earnings as you grow your skills. If you are hungry to develop, contribute from day one, and be recognized for results, this role is for you.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets